Business Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead the process of gathering, validating, and documenting requirements for intricate initiatives.

• Transform business needs into clear, actionable requirements and functional solutions.

• Assist in IT intake processes and engage in solution design and implementation.

• Ensure that delivered solutions align with business objectives.

• Foster strong relationships across Operations, IT, Finance, Sales, and Marketing.

• Serve as a liaison between cross-functional teams to enhance communication and alignment.

• Collaborate with stakeholders to comprehend business challenges and pinpoint improvement opportunities.

• Aid in data gathering and analysis to support decision-making and project initiatives.

• Create business cases with robust ROI justification in partnership with Finance.

• Assist in prioritizing initiatives based on their business value and impact.

• Promote a client-focused approach to solution design and decision-making.

• Identify opportunities to enhance and streamline operational processes.

• Persuade stakeholders to adopt efficient and effective practices.

• Advocate for a strong emphasis on improving client and user experience.

• Contribute to initiatives aimed at continuous improvement and innovation.

• Coordinate and manage User Acceptance Testing (UAT) cycles.

• Develop and implement test cases for projects and system releases.

• Oversee defect tracking, prioritization, and resolution efforts.

• Assist in training, implementation, and business readiness activities.

⛳️ Requirements

• Education: Required - College diploma; Preferred - Bachelor’s degree in Business, Analytics, Finance, or a related field.

• Work Experience: 3-5 years of pertinent experience in business analysis, operations, or project environments.

• Proven experience in cross-functional initiatives and complex projects.

• Technical Skills: Proficient in data analysis and reporting tools (e.g., Power BI, Tableau, Alteryx).

• Familiarity with tools such as Jira, ALM, and low-code/automation platforms is advantageous.

• Knowledge of AI, cloud-based systems, and SaaS solutions.

• Other Qualifications: Experience in developing business cases and conducting ROI analysis.

• Background in insurance or financial services is a plus.

• Familiarity with Agile project management methodologies is beneficial.

• Language Skills: Fully bilingual (French/English); proficiency in English is essential.

🏝️ Benefits

• Permanent full-time position with excellent career advancement opportunities.

• Options for hybrid or remote work arrangements.

• Flexible work environment promoting work-life balance.

• Comprehensive health, dental, and vision benefits fully covered by the employer from Day 1.

• 100% employer-matched Defined Contribution Pension Plan.

• Annual performance-based Incentive Bonus.

• An additional week of vacation in your first year + an optional Vacation Purchase Program.

• Support for professional development, training, and certifications.

• Access to wellness programs, health resources, and fitness discounts.