Business Advisor

This is a fully remote position, open to applicants in Argentina.

📋 Description

• The Business Advisor is responsible for offering franchisees industry training and support within the designated region while enhancing profitability, as well as participating in the launch of new stores.

• Develop, drive, and implement a robust Catering program for franchisees.

• Execute the franchisee store Startup Program.

• Optimize restaurant profits at each location by conducting business performance evaluations, P&L reviews, training, and assessing store operations.

• Supervise the operations of multiple restaurants.

• Formulate sales strategies and business development plans.

• Work in collaboration with the marketing team to implement local campaigns (both active and digital).

• Analyze KPIs and relevant analytics.

• Train and reinforce the franchise model, system, and best practices.

• Coach, train, and manage hourly employees, management, and supervisors.

• Ensure compliance with safety, health, and business regulations, as well as the proper operation of essential equipment across all branches.

• Compile brand compliance data.

• Maintain brand standards of excellence and service, ensuring quality performance.

• Organize and execute training programs for franchisees to enhance brand awareness in your region.

• Participate in regional meetings and manage the completion, maintenance, and processing of essential paperwork.

• Keep a high level of knowledge and skills across all operational and training areas.

• Consult with franchisees to identify needs or problem areas and determine the necessary scope of investigation to develop solutions.

• Provide insights to the Brand Leader regarding issues identified through communication with franchisees.

• Follow up with franchisees on a weekly or bi-weekly basis to ensure optimal results.

• Compile brand compliance data and assist franchisees in enhancing their brand image.

• Complete, maintain, and process all required paperwork, records, and daily reports.

• Manage daily and weekly schedules using Microsoft Outlook (at least two weeks in advance).

• Responsible for constructing and adhering to guidelines for new location setups, including a comprehensive understanding of tools and their usage.

• Take initiative to promote programs that will benefit the brand and its franchisees.

• Travel 50-75% both within and outside the region.

⛳️ Requirements

• A Bachelor's degree (B.A., B.B.A., or B.S.) or equivalent from a four-year college or university; or an Associate's degree (A.A. or A.S.) or equivalent from a two-year college or technical school; or one to three years of relevant experience and/or training; or a comparable combination of education and experience.

• Proficient knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.

• Familiarity with point-of-sale (POS) software and accounting software is an advantage.

• A valid driver’s license and automobile insurance are required.

• A credit card with an available limit to cover expenses is necessary.

• A solid background in the relevant industry and specific production techniques.

• Experience in sales and business operations, along with the ability to interpret profit and loss statements.

• Previous restaurant experience is essential.

• Must be willing to travel 50-75%, as required for Tradeshows, Regional Meetings, and other assigned meetings.

🏝️ Benefits

• Competitive compensation.

• Comprehensive training to enhance your skills at our headquarters.

• Opportunities for travel.

• Coverage for Medical, Dental, Vision, and Life insurance.

• Short- and Long-term disability insurance.

• Generous paid time off and holidays.

• 401(k) plan with company match.

• Employee Development Programs.

• Social gatherings and team-building activities.

• Leadership workshops for personal growth.

• Recognition for top performers.

• Philanthropy opportunities to give back to the community.