BPO RFP Writer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Identify and develop new business opportunities through telephonic outreach, marketing initiatives, and networking within the industry.

• Conduct research on the market and clients to identify sales channels and potential partnership opportunities.

• Spearhead the RFP process by drafting, tailoring, and enhancing proposals using both new and existing content.

• Maintain and refresh proposal templates, presentation materials, and client communication documents.

• Deliver proposals and strategies to senior leadership and C-level executives.

• Manage CRM systems and sales tracking tools to ensure precise pipeline and performance reporting.

• Oversee directory listings, sponsorships, and various brand visibility initiatives to aid in lead generation.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in business, communications, or a related field.

• Over 5 years of leadership experience in sales, proposal writing, or business development.

• Demonstrated ability to convert strategic vision into actionable plans with measurable results.

• Strong expertise in complex deal structuring, financial modeling, and contract negotiations.

• Experience in BPO and contact center operations, including inbound, outbound, chat, and email services.

• Outstanding writing, editing, and presentation capabilities.

• Proficient in Microsoft Office Suite and CRM software.

• Capability to work independently, handle multiple priorities, and travel as necessary.

• Proven thought leadership and the ability to motivate cross-functional teams.

• Must be authorized to work in the location where the job is based.

• Must be willing to undergo a Level II background and/or security investigation with fingerprinting.

• Must consent to drug screening.

🏝️ Benefits

• Eligibility for bonuses.

• Reasonable accommodations for qualified applicants with disabilities.

• Potential travel as required.