Bodily Injury Adjuster – Litigation, Moderate/Complex

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage intricate and significant auto claims that involve property damage, bodily injuries, legal representatives, and litigation processes.

• Conduct investigations on coverage and liability aspects.

• Assess damages and associated risks.

• Maintain communication with clients and legal representatives.

• Negotiate equitable settlements for injury claims.

• Steer claims through a swift, fair, and thoroughly documented procedure.

• Provide an exceptional customer experience.

• Operate autonomously while effectively managing time.

• Engage in online meetings and training sessions with the camera turned on.

• Execute additional related tasks as assigned.

⛳️ Requirements

• Previous experience in handling third-party casualty claims with representation or litigation.

• Over 3 years of experience in managing bodily injury claims.

• Experience with moderate to complex bodily injury claims.

• Familiarity with claims management in New York, New Jersey, and Pennsylvania.

• Preferred experience with NextGen, Mitchell Decision Point, and Casualty Center.

• Excellent phone communication skills, with the ability to build rapport and evaluate claims accurately.

• Capability to work independently and remotely while managing time effectively.

• Knowledge of insurance policies, coverage, and liability assessment.

• Strong critical thinking and problem-solving abilities.

• Proficient in evaluating and negotiating injury claims successfully.

• Awareness of innovative tools and platforms for efficient claims evaluation.

• A dedicated workspace that is free from distractions.

• Minimum internet bandwidth requirement of 50 MB download and 5 MB upload.

• Suitable work surface and seating arrangements.

• Must adhere to relevant licensing requirements; any necessary license must be obtained within 60 days of employment.

• If currently holding an active insurance license, must cancel existing appointments and maintain no outside appointments during employment.

• Candidates must undergo a background check.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Benefits start on Day 1, including time off, healthcare, retirement plans, and more.

• Competitive salary.

• Support for continuous development and career progression.

• Time off programs and resources that promote work/life balance.

• Comprehensive initial and ongoing training.

• 401(k)/pension plan.

• Education reimbursement options.

• Programs that enhance life outside of work.

• A potential $1,000 Licensing Sign-On Bonus for candidates with the required active licenses.

• A technology bundle that includes a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement of $80.

• Remote home-based work setup.