Biomedical Technician I

This is a fully remote position, open to applicants in United States.

📋 Description

• Responds to service requests to assess, diagnose, and carry out repairs and planned maintenance (PM) on fundamental biomedical equipment used by customers.

• Enhances customer satisfaction through exceptional service delivery.

• Under supervision, assesses basic issues with customer biomedical equipment, executes necessary repairs, and performs PM and safety/environmental inspections as assigned.

• May provide assistance to more experienced technicians with both basic and more intricate repairs/resolutions.

• Communicates effectively and collaborates with teammates and colleagues.

• Adheres to relevant GE policies, procedures, hospital protocols, and completes required documentation.

• Maintains daily communication with customers to guarantee resolution and appropriate follow-up, fostering strong customer relationships and ongoing satisfaction.

• Implements GE/customer facility contracts and supports business objectives and goals.

• Collaborates as part of a local team to ensure efficient service delivery across all accounts within the designated area.

• When adequately trained, shares on-call responsibilities.

• Documents all repair activities and submits reports/summaries as per schedule.

• Ensures proper handling of spare parts, tools, and testing equipment, and verifies calibration.

• Enhances and sustains technical expertise regarding current standards, codes, and procedures for the safe and effective use of medical equipment through formal training.

• Understands and utilizes available resources (e.g., manuals, technical support, Facetime app, online resources) to address queries while performing PM.

• Complies with Health and Human Services, Environmental Health and Safety standards, as well as all other relevant regulatory requirements.

⛳️ Requirements

• An Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field;

• OR equivalent military education;

• OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program;

• OR a High School Diploma/GED with 2+ years of experience in servicing electrical, electronics, IT, or mechanical equipment.

• Strong analytical and communication skills, with the ability to convey technical issues to customers in a clear and understandable manner.

• Must pass GEHC's standard background check, which includes a post-offer drug test.

• Must adhere to all customer access policies, including proof of required immunizations and any additional drug tests or background checks (including federal government checks if assigned to support a federal contract).

🏝️ Benefits

• Excellent work environment

• Opportunities for professional development

• Engaging and challenging career paths

• Competitive compensation