Billing Specialist

This is a fully remote position, open to applicants in Arizona, +17 more states.

📋 Description

• Support the initiation and execution of all components of the monthly client billing process, including reviewing and editing monthly proformas as directed by the Billing Attorney through Paperless Proforma.

• Adjust time and cost entries as instructed.

• Manage write-offs and write-downs.

• Complete transfers, as well as divide and combine timecards.

• Ensure accuracy of billing rates.

• Apply available funds to billing per instructions.

• Confirm billing accuracy.

• Gather supporting backup documentation in accordance with client billing guidelines as needed.

• Obtain and maintain necessary approval documentation.

• Finalize and distribute invoices following Firm and Client guidelines.

• Investigate and respond to billing inquiries from attorneys and clients promptly and professionally.

• Submit invoices through mail, email, e-billing via eBillingHub, and other e-billing platforms as necessary.

• Set up matters for e-billing on vendor sites and within the firm’s billing system.

• Address and resolve billing disputes and discrepancies in a timely manner.

• Coordinate appeals for rejected invoices.

• Provide client accruals, status updates, and budgets upon request.

• Communicate with attorneys, clients, or staff to resolve billing questions as needed.

• Maintain contact with attorneys, staff, and clients while observing confidentiality regarding client and firm matters.

• Respond to inquiries about billing processes and procedures.

• Collaborate with other departments as necessary for Accounts Receivable, client and matter setup, rate management, trust accounting, unallocated funds, and billed on account funds.

• Update addresses, invoice templates, and e-billing information within the firm’s billing system.

• Assist with tailored reporting requirements for internal and external clients.

• Effectively prioritize multiple tasks and complete them within designated deadlines.

• Manage monthly reports related to billing workload.

• Perform other duties as assigned.

⛳️ Requirements

• Associate’s degree or a combination of education and relevant work experience required; Bachelor’s degree preferred.

• A minimum of 2 years of previous experience in legal billing and client invoicing.

• Familiarity or prior use of Elite 3E.

• Understanding of electronic billing processes and procedures.

• Experience with eBillingHub is preferred.

• Familiarity with third-party e-billing vendor sites (Legal Tracker, TyMetrix 360, CounselLink, etc.).

• Knowledge of Paperless Proforma is preferred.

• Demonstrated proficiency in Microsoft Office, particularly Excel and Word.

• Strong organizational and time-management abilities.

• Exceptional attention to detail and accuracy.

• Problem-solving capabilities with the ability to manage multiple priorities.

• Excellent communication skills, both written and verbal, along with strong interpersonal skills.

• Willingness to work overtime and weekends if necessary.

🏝️ Benefits

• Medical and dental coverage

• Life insurance

• Short-term and long-term disability insurance

• Pre-tax flexible spending account for eligible medical and dependent care expenses

• Employee assistance program

• Paid Time Off

• Paid holidays

• Participation in a retirement plan program after meeting eligibility requirements

• And more