Billing Manager

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• Take ownership of all client billing processes, ensuring accurate, timely, and compliant billing execution.

• Oversee the preparation, review, approval, credit memos, adjustments, and maintenance of the billing schedule.

• Manage accounts receivable and payment collection processes to accelerate cash flow and maintain clear accounts receivable ledgers.

• Ensure that billing outputs align with contractual terms, particularly for custom, high-value, and non-standard client arrangements.

• Serve as the primary billing support function, addressing day-to-day billing inquiries.

• Act as the initial point of escalation for all billing-related issues.

• Oversee the billing inbox, including intake, triage, and response tracking.

• Support custom client arrangements, including high-value and non-standard billing structures.

• Lead the setup and maintenance of new client billing terms and configurations.

• Ensure billing accuracy for complex client contracts and maintain client-specific billing documentation.

• Monitor the internal control environment by enforcing billing and accounts receivable policies, approval workflows, documentation standards, and audit readiness.

• Take accountability for accounts receivable-related balance sheet account reconciliations and ensure timely resolution of any discrepancies.

⛳️ Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.

• Over 5 years of relevant professional experience or a comparable combination of education and experience.

• Experience with large ERP systems (NetSuite SuiteBilling is a plus).

🏝️ Benefits

• 100% company-paid single tier medical coverage insurance.

• Paid time off (PTO).

• 401(k) with matching contributions.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.