Billing Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Report directly to the team leader.

• Liaise with various teams throughout the organization to address billing-related inquiries.

• Address client billing questions submitted through the billing ticket board.

• Cleanse and validate data to generate the monthly billing reconciliation report.

• Conduct monthly invoice variance analysis by customer and product.

• Prepare and dispatch invoices to clients.

• Develop Standard Operating Procedures (SOPs) and job aids.

• Assist in the transition of billing management and data from ConnectWise to Business Central.

• Confirm migration success through quantitative data analysis and visual inspection of any nonconforming results.

• Execute additional testing tasks as assigned by Project Management.

• Complete ad hoc projects and reports as needed.

• Collaborate cross-functionally with internal teams and clients.

• Drive improvements in billing-related processes.

• Contribute to ongoing projects.

⛳️ Requirements

• Proven experience as an IT billing specialist.

• Strong analytical skills.

• Exceptional attention to detail.

• Strong interpersonal skills.

• Excellent communication and customer service abilities.

• Outstanding analytical and problem-solving skills.

• Adaptable and comfortable in a fast-paced, changing business environment.

• Intermediate proficiency in Excel.

• Experience with Dynamics Business Central is a plus.

🏝️ Benefits

• Part Time – 15 to 30 hours per week on a fixed schedule.