Billing Assistant – Billing & Collections Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately apply incoming payments to the respective client accounts.

• Reach out to clients via phone and email to ensure timely invoice payments.

• Oversee accounts receivable and create aging reports to monitor outstanding balances.

• Handle multiple billing projects concurrently while adhering to monthly deadlines.

• Work in collaboration with attorneys and internal team members to address billing inquiries and discrepancies.

• Ensure adherence to billing policies, procedures, and deadlines.

• Maintain precise billing and financial records.

• Send monthly invoices to attorneys for their review and approval.

• Prepare billing adjustments as requested by attorneys and produce final invoices for distribution.

• Conduct audits, reviews, and edits of pre-bill invoices prior to client distribution.

• Deliver exceptional customer service while upholding professionalism during payment conversations.

⛳️ Requirements

• Experience: A minimum of 2 years of experience as a Billing Specialist in a law firm setting.

• Education: High school diploma or equivalent is required. Some college coursework is regarded as an advantage.

• Schedule: Full-time availability during client's business hours is mandatory.

• Time Zone: Eastern Standard Time (EST).

• Software & Tools:

• Proficiency in Microsoft Office Suite.

• Advanced skills in Microsoft Excel.

• Familiarity with legal billing software.

• Competency in using email platforms (Outlook or similar).

• Experience in managing accounts receivable, preparing invoices, applying payments, and maintaining accurate billing records.

• Comfortable interacting with clients via phone and email regarding outstanding balances while maintaining a professional demeanor.

• Ability to handle multiple priorities, meet deadlines, and work accurately in a fast-paced legal environment.

🏝️ Benefits

• Competitive salary

• Paid Time Off

• Bonuses

• 100% remote/home-based position

• Full-time, long-term career opportunities

• Parental Leave

• Professional development and training

• Dedicated team support

• Alignment with our clients' core values