Billing and Documentation Specialist

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Assist in the preparation and completion of monthly billing for DCS-related client services.

• Review service documentation to ensure billing accuracy prior to submission.

• Confirm that all billable services are recorded so that the agency receives payment for services rendered.

• Upload necessary documents into billing systems, software platforms, and/or designated folders.

• Adhere to strict billing timelines with a heightened sense of urgency.

• Accurately and consistently upload large volumes of client-related documents.

• Ensure that documents are appropriately named, saved, categorized, and uploaded in accordance with company standards.

• Review uploaded files to verify accuracy, completeness, and proper placement.

• Maintain organized electronic records for billing and auditing purposes.

• Conduct regular audits of billing documentation, client records, and service files.

• Identify any missing, incomplete, inaccurate, or inconsistent information.

• Compare documentation across spreadsheets, billing systems, and internal software.

• Highlight discrepancies and follow up with the relevant internal team member.

• Assist in ensuring the organization is ready for audits and compliance reviews.

• Utilize spreadsheets to monitor billing status, missing documents, client information, and audit findings.

• Accurately enter and update data.

• Employ filters, sorting, basic formulas, and organized tracking systems to manage high-volume information.

• Uphold confidentiality and accuracy when dealing with sensitive client and billing information.

• Communicate in a clear and professional manner with U.S.-based team members.

• Provide updates regarding billing progress, missing documents, and urgent issues.

• Seek clarification when documentation is incomplete or unclear.

• Quickly escalate concerns when deadlines or billing accuracy are at risk.

⛳️ Requirements

• Proficient written and reading comprehension skills in English.

• Experience in billing, documentation review, data entry, auditing, or administrative support.

• Strong spreadsheet capabilities, including Google Sheets or Microsoft Excel.

• Ability to learn and navigate billing systems, client management systems, and document management platforms.

• Exceptional attention to detail and accuracy.

• Ability to handle repetitive, high-volume documentation while maintaining focus.

• Strong organizational and time management skills.

• Capability to identify missing information and inconsistencies across systems.

• Comfortable working under tight deadlines and with a sense of urgency.

• Able to maintain confidentiality when dealing with sensitive client information.

• Reliable internet connection and a suitable remote work setup.

• Experience supporting U.S.-based companies.

• Background in healthcare, behavioral health, social services, child welfare, insurance billing, government contracts, or compliance-related work.

• Experience in reviewing documentation for audits or billing accuracy.

• Familiarity with working in remote teams across different time zones.

• Knowledge of Google Workspace, including Google Drive, Google Sheets, Gmail, and Google Calendar.

🏝️ Benefits

• Comprehensive training and professional development opportunities.

• Flexible work environment with remote work options.

• Opportunity to work with a dedicated team and contribute to impactful projects.