Billing and Collections Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Generate and distribute precise client invoices according to contract specifications, which include rate adjustments (such as CPI-based increases), modifications, and renewal timelines.

• Oversee accounts receivable aging and spearhead proactive collection initiatives, involving client communications, payment plan facilitation, and escalation of overdue accounts.

• Reconcile billing records with signed contracts, purchase orders, and payment histories to detect and rectify discrepancies (such as under/overbilling, missing documents, or expired terms).

• Ensure the accuracy of customer and contract information within the billing/ERP system (e.g., NetSuite).

• Monitor and highlight contracts that are nearing renewal, expiration, or necessitating rate changes.

• Assist in month-end closing processes, which include reporting on outstanding balances, deposits, and unmatched payments.

• Address both internal and external billing inquiries promptly and professionally.

⛳️ Requirements

• 2–5 years of experience in billing, collections, or accounts receivable, preferably within a contract-focused or B2B/government client setting.

• Proficient in ERP/accounting systems (NetSuite preferred) with strong Excel capabilities.

• Familiarity with interpreting contract language as it pertains to invoicing and rate modifications.

• Exceptional organizational skills and the ability to manage a substantial, active client portfolio.

• Strong verbal and written communication skills.

• Keen attention to detail and a proven history of accuracy under tight deadlines.

🏝️ Benefits

• Medical

• Dental

• Vision

• 401(k)

• Paid time off