Billing Analyst II

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Review and authorize new and revised customer subscriptions to guarantee accuracy and completeness promptly.

• Maintain and update subscription information within billing systems.

• Ensure billing precision by validating data and detecting discrepancies across systems.

• Investigate and resolve billing inconsistencies, escalating issues as necessary.

• Maintain and review validation reports related to invoicing and accounts receivable.

• Assist with occasional customer billing inquiries and aid in issue resolution.

• Support month-end billing processes by ensuring all billable activities are captured, billed, and validated for accuracy.

• Conduct data checks and reconciliations to ensure the completeness and precision of monthly billing.

• Assist the collections team with account reconciliations and resolving discrepancies.

⛳️ Requirements

• 2–4+ years of experience in billing, accounts receivable, or a similar role.

• Strong attention to detail with a commitment to data accuracy and integrity.

• Proficient in Excel, including knowledge of formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements).

• Comfortable working within billing and financial systems (e.g., NetSuite, Salesforce, or equivalent platforms).

• Systems-savvy, capable of navigating, validating, and reconciling data across multiple tools.

• Able to identify discrepancies, investigate root causes, and resolve issues efficiently.

• Adaptable and quick to learn new systems and processes.

• Communicates ideas and suggestions that contribute to the team’s success.

• Open to and receptive of constructive feedback.

• Completes tasks thoroughly and provides support as needed.

• Eager to learn about new systems and processes.

• Capable of managing administrative tasks as assigned.

• Demonstrates a high level of attention to detail with a thorough review of one’s work, focusing on quality.

• Understands the importance of workflows, efficiency, and accuracy in processing repetitive operational tasks with high accountability.

• Solutions-oriented, viewing challenges as opportunities to resolve issues.

• Comfortable in ambiguous situations.

• Exhausts available resources and materials to resolve issues but knows when to seek guidance from peers and seniors.

🏝️ Benefits

• Competitive compensation.

• Compliance with government-mandated benefits.

• Retirement Savings Program with Company Matching.

• Life Insurance.

• HMO coverage starting on day 1.

• Paid time off, including birthday leave.

• Bonus and incentive plans.

• Opportunities for skills training and personal and professional development.

• Employee Referral Program.

• Experience limitless fun to foster infinite growth.