Billing Analyst I

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Accurately prepare and issue complete and compliant client invoices.

• Reconcile any billing discrepancies while maintaining thorough billing records and documentation.

• Address client billing inquiries, resolve invoice-related issues, and handle account concerns.

• Collaborate with internal teams such as Sales, Account Management, operational units, and Revenue Cycle Management.

• Generate billing reports and assist with both month-end and year-end closing processes.

• Support billing initiatives, projects tailored to customers, and the startup of new accounts.

• Review invoices for precision and perform billing reviews and audits for designated customers.

• Engage in customer education efforts and participate in relevant meetings.

• Attend Accounts Receivable calls to support AR performance, analyze trends in delinquency, and contribute to minimizing bad debt.

• Evaluate third-party billing procedures, payer requirements, and billing outcomes to identify opportunities for process enhancements.

• Coordinate corrections, adjustments, reissuance of invoices, payment follow-ups, and account inquiries.

• Serve as a liaison between customers and internal stakeholders to ensure effective communication, resolve issues, and implement corrective actions.

⛳️ Requirements

• An Associate's degree in Accounting, Finance, Business Administration, or a related field with two years of experience, or a High School Diploma/GED with four years of experience in billing, accounting, accounts receivable, revenue cycle management, or a similar financial position.

• At least one year of experience in healthcare, laboratory services, Revenue Cycle Management (RCM), or comparable billing environments (preferred).

• Strong organizational, time management, analytical, and problem-solving abilities.

• Detail-oriented with a firm commitment to accuracy and quality.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Excel and other Microsoft Office applications.

• Capable of working independently as well as collaboratively within a team setting.

• Familiarity with accounting principles and billing processes.

• Proven professionalism and discretion in managing confidential information.

• Strong customer service skills and relationship-building capabilities.

• Demonstrated initiative, accountability, sound judgment, flexibility, and adaptability.

• Commitment to enhancing billing accuracy, accounts receivable performance, revenue cycle efficiency, and reducing bad debt.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability (STD)

• Long-term disability (LTD)

• 401(k) plan

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

• Employee Stock Purchase Plan