Bilingual Virtual Recruiter

This is a fully remote position, open to applicants in United States.

📋 Description

• Assists applicants by assessing their eligibility and hiring criteria; organizing new hire orientation schedules; and addressing requests.

• Responds to inquiries by clarifying the information sought; researching, locating, and supplying necessary details as required.

• Guides applicants by outlining orientation processes; offering information; and confirming appointment schedules.

• Meets requests by clarifying the desired goals of the organization or branch.

• Identifies opportunities to promote job openings; provides brief overviews of current positions to applicants upon request.

• Maintains the call center database by recording all relevant information.

• Enhances job knowledge by engaging in educational opportunities.

• Improves the organization's reputation by taking ownership of new and varied requests; seeks chances to add value to job outcomes.

• Performs additional office tasks as assigned.

⛳️ Requirements

• Ability to communicate effectively in both written and verbal formats.

• Strong organizational skills and attention to detail.

• Capable of managing sensitive or challenging situations with confidence and composure, without being overly influenced by strong emotions.

• Proficient data entry skills.

• Must exhibit persistence and commitment to completing all assigned responsibilities.

• Strong problem-solving skills.

• Proficient in the Microsoft Office Suite.

• Familiarity with other standard office equipment.

• Basic math skills.

• Excellent multitasking capabilities.

• Ability to foster a positive team environment.

• Demonstrates a strong customer service focus.

• Detail-oriented and results-driven.

• Exceptional communication skills (listening, speaking, writing) and diplomacy.

• Results-oriented, knowing when to act independently and when to seek assistance or authorization.

• Assertive yet respectful in interactions with clients and team members.

• High school diploma or GED required.

• College degree preferred.

• Minimum of two years of experience in a call center or similar role.

• Experience in call center or staffing preferred.

• Must be bilingual in English and Spanish.

🏝️ Benefits

• Comprehensive training and professional development opportunities.

• A supportive team environment that encourages collaboration.

• Opportunities for career advancement within the organization.