Bilingual Scheduling & Staffing Coordinator – English, Spanish

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond promptly to all new referrals within a 30-minute timeframe upon receipt.

• Pair families with suitable providers based on their language preferences, schedules, and geographical location.

• Facilitate scheduling coordination between families and providers until services commence.

• Ensure consistent follow-up and communication among all involved parties.

• Monitor referral statuses, outcomes, and document reasons for any lost referrals.

• Inform the team of recurring issues or service deficiencies.

• Keep precise documentation to ensure readiness for reporting and audits.

⛳️ Requirements

• Proficient in both English and Spanish (both written and spoken).

• Exceptional communication and follow-up abilities.

• Highly organized, capable of juggling multiple tasks simultaneously.

• Strong sense of urgency and ability to thrive in a fast-paced environment.

• Comfortable utilizing systems for data tracking and workflow management.

• Excellent problem-solving skills and the capacity to make independent decisions.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development