Bilingual Sales Advisor

This is a fully remote position, open to applicants in Arizona, +19 more states.

📋 Description

• Engage with inbound and outbound callers utilizing a consultative sales strategy to promote and sell Interlock products, programs, and services.

• Provide precise product and service information, address inquiries, and resolve client concerns effectively.

• Identify and pursue new sales opportunities through networking, referrals, and proactive cold calling.

• Build and nurture client relationships to foster repeat business and enhance customer loyalty.

• Conduct follow-up calls and manage correspondence to address issues and ensure client satisfaction.

• Collaborate with internal teams and external partners to ensure a seamless delivery of services.

• Escalate and appropriately route issues while maintaining detailed records in CRM and other systems.

• Gather and manage data across various technology platforms and handle documentation using standard office equipment.

• Prepare and deliver sales presentations customized to meet client needs.

• Stay updated on industry trends and competitor offerings through thorough market research.

• Comply with company policies, procedures, and confidentiality standards.

• Provide general Care Center support and perform additional assigned duties.

⛳️ Requirements

• Bilingual proficiency in both English and Spanish is mandatory.

• A high school diploma or its equivalent is required.

• A minimum of 6 months of relevant experience in sales, customer service, or call center environments is necessary.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential.

• Familiarity with CRM software and sales tracking tools is preferred.

• Strong verbal and written communication skills with a professional demeanor are important.

• Excellent attention to detail and the ability to multitask with a sense of urgency are required.

• Adaptability and resourcefulness in fast-paced, dynamic environments are crucial.

• Courteous, confident, and collaborative interpersonal skills are necessary.

• Self-awareness and the ability to read and respond to audience needs are important.

• An understanding of industry trends and competitor offerings is preferred.

• Ability to communicate clearly both verbally and in writing is required.

• Capability to use phones, computers, and other office equipment is necessary.

• Ability to lift or move items weighing up to 25 pounds is required.

🏝️ Benefits

• Hourly-rate pay.

• Uncapped, performance-based commissions and incentives.

• Comprehensive health plan including medical, dental, and vision coverage.

• 401(k) retirement plan with a generous company match.

• Birthday and Anniversary bonuses.

• Company-wide discounts.

• Legal services.

• Short- and long-term disability coverage.

• Work/life balance.

• Professional growth opportunities.

• Necessary equipment provided.

• Hands-on experience with industry-leading, innovative technology.