Bilingual RN Case Manager – Transitions of Care

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Communicating with our recently discharged patients via telephone to assess their requirements.

• Performing evaluations to discover comorbid conditions, emergency department/hospitalization history, medications, psychosocial factors, and patient values and preferences.

• Creating care plans in collaboration with patients and their caregivers, addressing issues, setting goals, and implementing interventions while continuously monitoring the patient’s progress.

• Simplifying complex medical terminology into understandable language.

• Providing education on chronic conditions, including recognizing "red flags," formulating plans during exacerbations, and identifying obstacles to critical care elements such as medication adherence.

• Listening for red flags and delivering proactive care management to bridge any gaps.

• Collaborating with TOC Nurse Practitioners and Physicians to ensure seamless transitions, thorough follow-up, and coordinated care during the post-discharge phase.

• Referring patients to Devoted Medical when appropriate and actively working together on patient care.

• Partnering with Devoted Community Guides (local social workers) to connect patients with community-based organizations that assist in achieving their goals.

• Organizing post-treatment care and durable medical equipment (DME) requirements.

• Working in close collaboration with our primary care provider partners to coordinate care and provide evidence-based, effective, and accessible healthcare.

⛳️ Requirements

• An unrestricted Compact RN license acquired in the United States, with the capacity to obtain licenses in other states.

• 3-4 years of experience in RN Care Management or telephonic case management.

• Fully bilingual in English and Spanish.

🏝️ Benefits

• Employer-sponsored health, dental, and vision plans with low or no premium.

• Generous paid time off.

• $100 monthly stipend for mobile or internet expenses.

• Stock options available for all employees.

• Bonus eligibility for all positions excluding Director and above; commission eligibility for Sales positions.

• Parental leave program.

• 401K program.

• And more....