Bilingual Medical Receptionist – Tebra Proficiency

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Professionally and courteously handle incoming calls from patients

• Schedule, reschedule, and confirm appointments for patients

• Follow up with patients concerning intake forms and any pending documentation

• Maintain precise patient records within the EMR system (Tebra)

• Address general inquiries from patients while providing outstanding customer service

• Inform patients about scheduling changes and documentation requirements

• Carry out general administrative and clerical tasks as necessary

• Ensure compliance with HIPAA regulations and uphold patient confidentiality at all times

⛳️ Requirements

• At least 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a comparable healthcare administrative position

• Proficiency in using Tebra EMR is mandatory

• Excellent verbal and written communication skills in English

• Strong customer service abilities and professional telephone etiquette

• Capability to manage multiple tasks in a fast-paced healthcare setting

• Exceptional organizational skills with a keen attention to detail

• Ability to work independently with minimal oversight

🏝️ Benefits

• Fully remote position

• Chance to be part of a growing healthcare practice

• Opportunity to contribute to the delivery of exceptional patient care