Bilingual Medical Assistant

This is a fully remote position, open to applicants in Peru.

📋 Description

• Manage patient calls and messages, discerning urgent issues and escalating cases as needed.

• Assist providers with patient follow-ups, medication management, and care coordination.

• Relay laboratory results, prescriptions, and treatment directives under the guidance of providers.

• Offer compassionate and professional support throughout the patient's care journey.

• Precisely document patient interactions, medical histories, and notes from providers.

• Keep electronic medical records (EMRs) comprehensive and current.

• Ensure that documentation complies with clinical, legal, and organizational standards.

• Organize appointments and manage patient follow-ups.

• Facilitate referral management and communication among providers, patients, and external healthcare entities.

• Assist with administrative processes, billing coordination, and report generation as required.

• Uphold confidentiality when managing protected health information.

• Work collaboratively with multidisciplinary teams to enhance patient outcomes.

⛳️ Requirements

• A minimum of 2+ years of clinical experience in hospitals, clinics, medical offices, or healthcare organizations.

• A valid Medical Assistant license or equivalent clinical certification is mandatory.

• Registered Nurses (RN) or Medical Doctors (MD) are strongly preferred.

• Resume must clearly state current license or certification status.

• Strong understanding of medical terminology, clinical procedures, and patient care protocols.

• Experience in patient triage and urgency assessment is required.

• Familiarity with Electronic Medical Record (EMR/EHR) systems is necessary.

• Excellent written and verbal communication skills in both English and Spanish.

• Advanced English proficiency (C1) is required.

• Strong organizational abilities and exceptional attention to detail are essential.

• Must be comfortable working remotely during U.S. business hours.

🏝️ Benefits

• Fully remote opportunity

• Competitive monthly compensation in USD

• Collaborate with experienced healthcare professionals

• Enjoy a supportive and cooperative virtual work environment

• Possibility for long-term career advancement in remote healthcare operations

• Contribute to meaningful improvements in patient care from anywhere in Latin America