Bilingual Learning & Development Consultant

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deliver strategic and organizational-level workplace wellbeing consultancy to international corporate clients across Lyra’s global markets.

• Assess workforce wellbeing needs and develop scalable, clinically sound, and commercially viable group-based learning interventions, such as workshops, webinars, leadership programs, and campaigns.

• Offer consultative guidance to clients and internal stakeholders regarding workplace wellbeing learning and development requirements.

• Evaluate organizational needs and suggest group-based interventions that align with client objectives, workforce demands, and cultural contexts.

• Convert complex client requirements into actionable, implementable learning solutions.

• Provide advice on program structure, target audiences, learning formats, sequencing, engagement strategies, and implementation considerations.

• Establish consultative relationships with clients, Account Management teams, and internal stakeholders.

• Engage in client discovery, scoping, and planning discussions.

• Present recommendations to operational and senior-level stakeholders.

• Coordinate learning and development initiatives across various stakeholders, regions, and time zones.

• Create project plans, milestones, delivery requirements, and stakeholder responsibilities.

• Track program progress, risks, dependencies, and changes in scope.

• Ensure that learning solutions adhere to Lyra’s quality, clinical, and professional standards.

• Review learning objectives, program structures, and supporting materials.

• Align proposed solutions with client contracts, service hours, and commercial agreements.

• Develop scopes, estimates, and program assumptions.

• Identify services that are out-of-scope and assist with additional commercial proposals.

⛳️ Requirements

• Strong capability in consulting and needs analysis.

• Knowledge of workplace wellbeing, organizational learning, or learning and development.

• Effective management of client and stakeholder relationships.

• Proficiency in project and program management.

• Solid commercial judgment and awareness of operational feasibility.

• Ability to create practical, clinically appropriate, and client-centered recommendations.

• Excellent written, verbal, and presentation skills.

• Capacity to work independently while collaborating with global teams.

• Strong organizational, prioritization, and attention to detail skills.

• Cultural sensitivity and the ability to tailor approaches for diverse countries, populations, and work environments.

• Professional judgment, appropriate boundaries, and an understanding of the difference between organizational consultancy and individual clinical care.

• Comfort in working within a geographically distributed and cross-cultural environment.

• Willingness to occasionally work outside of standard local working hours.

🏝️ Benefits

• Competitive salary and benefits exceeding those mandated by Mexican law.

• 30 days Aguinaldo (Christmas bonus).

• Monthly Grocery Vouchers (Vales de Despensa).

• Monthly Restaurant Vouchers (Vales de Restaurante).

• Discretionary Annual Performance Bonus.

• Health Plan (medical app access + medication support).

• Life Insurance (after one year).

• Lyra’s own Employee Assistance Program (EAP).

• 4 personal semestral days (paid time off).

• Christmas Basket.

• 100% of actual salary registered with IMSS (no mixed schemes).