Bilingual Healthcare Customer Service Representative

📋 Description

• Respond to incoming calls from clients

• Interact thoughtfully with customers to identify their needs

• Perform research across various systems to address inquiries

• Offer clear and precise information to assist consumers in navigating healthcare options

• Handle a significant volume of interactions while upholding quality and professionalism

• Adhere to a set schedule, which includes specified breaks and lunches

⛳️ Requirements

• Minimum of 6 months experience in customer service

• Proficient in both English and Tagalog

• High school diploma or equivalent qualification

• Comfortable using computer systems and Windows-based applications

• A distraction-free, dedicated workspace at home

• A secure, high-speed wired internet connection (with a minimum of 25 mbps)

🏝️ Benefits

• Paid Time Off (PTO)

• Tuition reimbursement

• Health and wellness incentives