Bilingual Graphic Designer – English, Mandarin

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop paid social media campaigns, including LinkedIn, Google Display, and retargeting ads, to encourage restaurant owners to schedule a Chowbus demonstration.

• Collaborate with the Digital Marketing Manager and Marketing Campaigns Manager to create graphics for landing pages, websites, and emails.

• Generate various ad sizes and creative alternatives for A/B testing, utilizing performance data to enhance designs.

• Leverage AI design tools for concept creation, resizing, and variations while ensuring quality is maintained.

• Design sales presentations, one-pagers, brochures, and layouts for case studies.

• Produce materials for trade shows, including booths, banners, signage, and other event-related assets.

• Prepare files suitable for print and coordinate with external printers and vendors.

• Maintain and update sales and marketing templates for the Sales and Customer Success teams.

• Create content in both English and Chinese for platforms such as WeChat, Xiaohongshu, LinkedIn, Instagram, and Facebook.

• Edit short-form videos in English and Chinese for social media channels, paid advertisements, and product launches.

• Ensure that Chinese typography, layout, and copy are natural and adhere to brand standards.

• Develop infographics, feature guides, and visual explanations for POS functionalities.

• Collaborate with Product Marketing to design newsletters, feature launches, and in-product assets.

• Apply brand guidelines and review the work of other teams for consistency.

• Establish and maintain a design system, templates, and an asset library.

• Create materials for employer branding and recruitment.

• Oversee design requests, manage timelines, and provide updates to stakeholders.

⛳️ Requirements

• 4 to 6 years of experience in graphic design, preferably in a B2B SaaS environment, technology company, or creative agency.

• A robust portfolio showcasing digital advertisements, social media content, print materials, and presentation design.

• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.

• Skills in motion graphics or video editing (After Effects, Premiere Pro, or similar software).

• Strong expertise in layout, typography, color theory, and visual hierarchy.

• Experience adhering to brand guidelines and developing reusable templates.

• Required: Professional or fluent proficiency in both Mandarin Chinese and English, written and spoken.

• Bachelor’s degree in Graphic Design, Visual Communication, or a related field, or equivalent professional experience.

• Preferred experience in designing for Chinese social media platforms such as WeChat or Xiaohongshu (RedNote).

• Preferred background in restaurant technology, POS systems, payments, or another B2B SaaS company.

• Preferred familiarity with Webflow, Salesforce, or similar web and email tools.

• Preferred skills in photography or photo art direction.

🏝️ Benefits

• Competitive compensation package.

• Medical, dental, and vision insurance.

• 401(k) retirement plan.

• 100% employer-paid Short-Term Disability (STD).

• 100% employer-paid Life Insurance.

• 100% employer-paid AD&D Insurance.

• Company holidays.

• Birthday off.

• Paid Parental Leave.

• Flexible Paid Time Off (PTO).

• Employee Assistance Program (EAP).

• Eligibility for performance bonuses.