Bilingual Customer Success Associate

This is a fully remote position, open to applicants in Canada.

📋 Description

• The representative voice of Wealthsimple

• Strategic problem-solving abilities

• A "Builder-Owner" mentality

• Expertise in scaling operations

⛳️ Requirements

• Demonstrated customer service experience: 1–2 years

• Passion for finance

• Proficiency with technology

• Resilience and adaptability

• Full bilingual proficiency in both French and English

• Availability for full-time shifts

🏝️ Benefits

• Health Spending Account (HSA): $3,000/year

• Group savings plan

• Paid time off (PTO)

• Remote work (WFA)

• Company-provided hardware