Bilingual Clinical Nurse Coordinator, LPN

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Establish consistent communication with assigned oncology members through phone, text, email, and video calls to provide ongoing support and follow-up.

• Assist and collaborate with the RN in delivering member care by liaising with providers and pharmacies, as well as facilitating referrals to third-party infusion services for cost containment.

• Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs.

• Address social determinants of health (SDOH) that impact members' access to care, medication adherence, and overall well-being.

• Offer education and guidance regarding treatment logistics, medication access, and community or program resources, reinforcing physician-directed care.

• Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services.

• Collect, document, request, and transmit member information in the EHR in compliance with HIPAA; escalate clinical concerns to the RN when necessary.

• Monitor member interactions and assist the RN in achieving enrollment, engagement, and quality metrics.

• Work collaboratively with the RN and interdisciplinary team to ensure timely and coordinated oncology care for members.

⛳️ Requirements

• Active LPN/LVN license in good standing within a compact state, with a willingness to obtain licensure in additional states as needed.

• A minimum of 4 years of experience as an LPN/LVN, along with clinical experience in oncology and infusions, is required.

• Strongly preferred experience in care navigation, treatment support, and/or complex case management.

• Must be flexible with work hours to support members across all US time zones, including some evening and weekend availability.

• Fluency in both spoken and written Spanish is required.

• Preferred experience in Utilization Review and/or Care Management.

• Highly preferred experience working 100% remotely as a nurse.

• Willingness to travel occasionally, which may involve overnight stays for corporate events, conferences, and health fairs.

• Ability to attend and engage professionally in video meetings.

• Strong technological skills, with the capability to effectively use computers, peripheral equipment, and applications/systems, including Microsoft products.

• An autonomous self-starter who is comfortable navigating ambiguity.

• A creative mindset with the ability to appropriately challenge existing norms.

• Excellent written and verbal communication skills.

• A proactive approach to overcoming obstacles with a ‘yes if…’ mentality.

• Ability to effectively manage competing deadlines while maintaining focus on the larger goals.

• Reliable internet and power source along with a designated workspace to minimize interruptions.

🏝️ Benefits

• Competitive salary in the market, with potential for annual merit increases and bonuses based on the company's fiscal performance.

• Generous paid time off and holidays, reflecting our commitment to employee well-being.

• Comprehensive healthcare coverage, with most medical, dental, and vision premiums covered by the company.

• 401k plan with a generous employer match.