Bilingual Automotive Sales Specialist – Training and Implementation

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver exceptional customer service by skillfully navigating and demonstrating the PBS DMS system, while fostering positive, solution-oriented relationships to ensure customer needs are fulfilled or surpassed.

• Independently oversee and conduct all assigned training sessions within the primary silo.

• Become a self-sufficient installation resource.

• Cultivate a comprehensive understanding of PBS software and associated training methodologies.

• Respond swiftly to both internal and external training inquiries.

• Achieve proficiency in data entry and other essential operational duties.

• Remain current and knowledgeable about process documentation as departmental procedures evolve.

• Share expertise across silos and contribute to team education and development.

• Proactively seek to enhance product knowledge and engage in cross-training opportunities when available.

• Promote a collaborative and positive team atmosphere.

• Execute additional duties and responsibilities as assigned.

⛳️ Requirements

• 1-2 years of PREVIOUS AUTOMOTIVE EXPERIENCE with an emphasis on Sales operations.

• Proficiency in both French and English (speaking, reading, writing).

• Strong computer skills are essential, including expertise in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is crucial!

• Capability to travel within Canada and the USA for up to 2 weeks each month; a valid passport/visa (or the ability to obtain one) and a full driver's license are required.

• Excellent communication abilities, including presentation and public speaking skills.

• Experience with PBS software is a significant advantage.

• Background in facilitating both in-person and virtual training sessions is a substantial asset.

• Strong problem-solving and troubleshooting capabilities.

• Effective time management and organizational skills.

• Ability to handle multiple tasks and prioritize effectively.

• Outstanding documentation skills.

• High school diploma is required.

🏝️ Benefits

• Professional Development – Ongoing training, industry certifications, and clear paths for career progression.

• Travel Opportunities - Opportunities to travel to various locations across Canada, the U.S.A., and the Caribbean.

• Comprehensive health benefits - Medical and dental coverage to support your overall well-being.

• Paid Time Off – Generous PTO to help you recharge and achieve a healthy work-life balance.

• Inclusive culture - A collaborative, supportive team environment where your ideas and voice are highly valued.

• Employee recognition - Regular appreciation programs and performance-based incentives.

• Competitive compensation package.

• Competitive annual base salary.

• Up to $4,800 per year in product certification bonuses.

• Exceptional travel incentive bonuses.

• Additional performance incentives.

• Attractive referral bonuses.

• Staff discounts – Exclusive savings with partners like GM, Dell, and more.