Bilingual Associate – Corporate Cards

This is a fully remote position, open to applicants in Canada.

📋 Description

• Delivers sales and service for corporate cards to BMO clients or potential clients.

• Provides guidance to clients on corporate card strategies and products tailored to their goals.

• Conducts sales and service tasks for clients in alignment with established procedures.

• Recognizes and refers clients to other business divisions as necessary.

• Remains informed about customer needs, industry developments, and best practices.

• Addresses customer inquiries in a knowledgeable, professional, and efficient manner.

• Escalates complicated or unresolved customer issues when necessary.

• Incorporates marketing initiatives and programs into discussions with customers.

⛳️ Requirements

• Generally, 2 to 3 years of relevant experience is expected.

• A post-secondary degree in a related field is preferred, or an equivalent mix of education and experience.

• Familiarity with BMO credit card products is essential.

• Specialized knowledge in the field is required.

• Awareness of the competitive landscape and trends in product offerings is necessary.

• Proficient verbal and written communication skills are needed.

• Strong organizational skills are essential.

• Effective collaboration and teamwork skills are required.

• Good analytical and problem-solving capabilities are necessary.

• Bilingual proficiency in French and English is required.

🏝️ Benefits

• Health insurance

• Tuition reimbursement

• Accident and life insurance

• Retirement savings plans