Bilingual Administration – Co-Pay Assistant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Execute general administrative functions, which include managing mail and maintaining filing systems.

• Handle copayment requests on behalf of patients, pharmacies, and/or physicians.

• Collaborate with Program Managers to achieve copayment Key Performance Indicators (KPIs).

• Ensure timely and accurate payments in accordance with established payment schedules.

• Create and maintain office files, schedule appointments, and organize meeting spaces.

• Gather information necessary for report generation and auditing processes.

• Prepare correspondence and presentations for both internal and external stakeholders.

• Oversee multiple projects across different departments.

• Foster positive working relationships while adhering to all relevant policies.

⛳️ Requirements

• Completion of post-secondary education in a relevant field.

• 3-5 years of experience in an administrative position within the pharmaceutical industry.

• Extensive knowledge of the Microsoft Office Suite.

• Demonstrated accuracy when handling large volumes of data.

• Excellent communication and interpersonal abilities.

• Capacity to work autonomously as well as collaboratively within a team.

• Flexibility to adapt to change and acquire new skills as needed.

• Bilingualism in French and English is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• A comprehensive benefits package with a focus on wellness.

• Support for working families, including caregiver leave and adoption assistance.

• Access to professional development resources and training programs.

• Opportunities to engage in mentorship initiatives and volunteer activities.