Behavioral Health Care Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage cases for families of children with complex medical needs who are part of Imagine Pediatrics’ behavioral health program.

• Oversee high-risk pediatric patients up to 21 years old, including those recently discharged, ensuring proper follow-up care.

• Conduct comprehensive biopsychosocial assessments that address behavioral, social, emotional, and systemic needs.

• Develop, assess, and adjust care plans for patients and their families.

• Provide interventions during mental health crises, behavioral challenges, and family conflicts.

• Coordinate case management and support across various systems for mental health diagnoses and concurrent medical conditions.

• Connect families with validated external resources such as social service agencies and behavioral specialists.

• De-escalate situations and stabilize patients and family members during crisis events.

• Offer psychoeducation regarding mental health diagnoses, treatment adherence, and related topics.

• Collaborate with schools, specialists, child welfare agencies, and other members of the external care team.

• Engage in interdisciplinary consultations to track patient progress.

• Act as a representative of Imagine Pediatrics to patients, families, providers, and the community.

• Carry out additional responsibilities as assigned by the manager.

⛳️ Requirements

• A Master’s degree with major coursework in social work or a related field is required.

• An LMSW certification is mandatory.

• A minimum of 3–5 years of postgraduate experience in healthcare social work or case management within behavioral health is required.

• Experience with pediatric populations and family systems is essential.

• Strong skills in motivational interviewing, goal setting, intervention, and needs assessment.

• Knowledge of social work practices, including crisis prevention and intervention.

• Experience delivering telehealth services.

• Proficiency in MS Office Suite and ability to navigate online platforms.

• In-depth understanding of behavioral health principles and practices.

• Expertise in trauma-informed care practices.

• Strong understanding of common signs and symptoms of pediatric/adolescent mental health conditions and the ability to recognize coping difficulties.

• This is a remote position with 10% travel required for training and educational purposes.

• Flexibility to work afternoons and evenings is necessary.

• Bilingual Spanish is strongly preferred.

🏝️ Benefits

• Annual bonus incentive.

• Eligibility for the employee equity purchase program, as applicable.

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care Flexible Spending Accounts (FSA).

• Company-funded Health Savings Account (HSA).

• 401(k) plan with a 4% match, fully vested from day one.

• Employer-paid short- and long-term disability coverage.

• Life insurance equal to 1x annual salary.

• 20 days of Paid Time Off (PTO).

• 10 company holidays and 2 floating holidays.

• Paid leave for new parents.

• Additional benefits will be detailed in the offer.