B2B, B2C Appointment Setter

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform outreach to potential clients through email and phone (both cold and warm calls).

• Arrange and confirm appointments for the sales team, ensuring they are recorded in the calendar and following up via email/SMS to confirm attendance.

• Promptly follow up via SMS and phone with individuals who schedule new appointments.

• Maintain and refresh prospect data in CRM and outreach tools.

• Adhere to multi-channel outreach sequences, ensuring sequence, step, and contact information is current.

• Utilize communication and tracking tools such as messaging platforms, email, and spreadsheets.

• Follow up with leads to foster relationships and enhance conversion rates.

• Collaborate with the sales team to refine outreach strategies.

• Monitor inboxes for replies/responses and appropriately place leads into the necessary sequences as required.

• Follow up with existing leads in CRM and outreach platforms.

• Familiarity with appointment setting using calendar tools like Calendly.

⛳️ Requirements

• Expertise in CRM and outbound sales tools (essential).

• Prior experience in B2B/B2C appointment setting (essential).

• Experience with Warm/Cold Calling.

• Proficient in various CRM systems and dialers utilized for outbound calling (essential).

• Familiarity with key communication and tracking tools.

• Excellent written and verbal communication skills.

• Capacity to efficiently manage and track multiple leads.

• Detail-oriented with exceptional organizational skills.

• Tech-savvy and quick to adapt to new platforms or tools.

🏝️ Benefits

• Device Requirements: Processor: Intel iCore 5 or Ryzen 5, or higher.

• OS: Windows 11 Pro/Home version.

• Accessories: Noise-canceling headset and camera.