AVP, Operations Excellence – Efficiency Initiatives

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Leading the design and implementation of initiatives aimed at enhancing operational efficiency across all Units within Group Operations

• Driving cross-functional projects focused on boosting operational effectiveness

• Partnering with departmental leaders to uncover optimization possibilities

• Deploying operational management systems and tools to enhance process efficiency

• Recognizing and adopting best practices for process enhancements

• Steering change management initiatives to facilitate smooth integration of new processes

• Creating and tracking performance metrics to assess the success of efficiency initiatives

• Reporting key performance indicators, trends, and areas for improvement to senior management

• Building strong relationships with key stakeholders to ensure alignment and backing for initiatives

• Defining key performance indicators (KPIs) and metrics to evaluate the success of operational excellence initiatives

• Engaging employees to cultivate a culture of continuous improvement

• Offering training and support to enhance employees' capabilities in operational excellence

• Conducting regular assessments and updates to keep initiatives relevant and effective

⛳️ Requirements

• Bachelor’s degree in business administration, Finance, Operations Management, Engineering, or a closely related field (preferred)

• Demonstrated experience in leading cross-functional projects and driving change, or a similar role within a back-office service industry (ideally Banking / Financial Services), with at least 10-12 years in a leadership capacity

• Strong expertise in operational management and process improvement methodologies

• Exceptional analytical and problem-solving abilities

• Excellent leadership and communication skills, with the capacity to motivate and inspire team members

• Strong skills in communication and stakeholder management

• Experience in the implementation of operational management systems and tools

• Comprehensive understanding of process improvement methodologies such as Lean Six Sigma, Kaizen, Total Quality Management, or Agile

• Familiarity with banking products, services, and regulatory requirements is preferable

• Outstanding project management, change management, and problem-solving capabilities

• Ability to influence and collaborate with stakeholders at all organizational levels

• Strong analytical skills with the capability to analyze data, identify trends, and make data-driven decisions

• Proficiency in using process mapping software, statistical analysis tools, and the Microsoft Office suite.

🏝️ Benefits

• Professional development opportunities