Aviation Industrial/Organizational Psychologist

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize expertise in behavioral science, human factors, and organizational research methodologies to evaluate the workforce and operational effects of BNATCS modernization initiatives.

• Lead and assist in readiness assessments, stakeholder analysis, and data collection efforts to gauge organizational preparedness for system, process, and operational transformations.

• Evaluate cognitive workload, human-system interaction, and workforce performance implications that arise from the implementation of new technologies, procedures, and operational practices associated with BNATCS.

• Analyze challenges related to workforce adaptation, retraining needs, change saturation risks, and potential effects on controller workload, stress levels, and operational performance.

• Convert behavioral insights and workforce data into practical recommendations that guide program decision-making, operational planning, and change management strategies.

• Assist in the development and implementation of event-based change plans that facilitate workforce adoption of BNATCS capabilities through various implementation stages.

• Play a role in identifying and addressing behavioral and workforce-related risks that may impact NAS reliability, operational safety, or program acceptance.

• Collaborate with BNATCS engineering, technical, and operational teams to incorporate human performance considerations into system design discussions, technical reviews, and operational planning efforts.

• Provide human factors insights during design reviews, system integration discussions, and training planning to ensure workforce capabilities and operational constraints are taken into account.

• Assess the organizational and operational implications of modernization activities, including effects on roles, responsibilities, decision-making authority, and operational workflows.

• Facilitate stakeholder engagement and workforce readiness efforts through surveys, focus groups, workshops, demonstrations, and feedback collection initiatives aimed at promoting change adoption.

• Track workforce sentiment, stakeholder feedback, and adoption metrics to shape engagement strategies and enhance change interventions.

• Contribute behavioral insights to outreach and engagement initiatives such as demonstrations, working groups, briefings, workshops, and industry events.

• Create and implement behavioral and organizational metrics that monitor workforce readiness, adoption health, and effectiveness of change.

• Identify sustainability risks such as workforce turnover, training deficiencies, or operational resource limitations, and propose strategies to foster long-term adoption and workforce capability.

⛳️ Requirements

• Must be able to obtain Public Trust (U.S. Citizen).

• Master’s or Ph.D. in Industrial/Organizational Psychology, Human Factors Psychology, Organizational Psychology, or a related applied behavioral science discipline.

• 10–18 years of progressively responsible applied experience in large-scale, complex, safety-critical environments (e.g., aviation, transportation, defense, critical infrastructure, federal agencies).

• Proven experience in human factors assessment, workload analysis, cognitive ergonomics, or workforce performance evaluation.

• Experience in designing and executing readiness assessments, surveys, interviews, or structured behavioral data collection for enterprise change management.

• Experience in translating behavioral data into operational recommendations and action plans for senior leadership.

• Ability to function effectively in performance-driven, time-sensitive environments.

• Exceptional written and verbal communication abilities.

• Preferred experience supporting aviation, FAA, DOT, or DoW aerospace modernization projects.

• Strong facilitation and stakeholder engagement skills, including experience in unionized or labor-partnered environments.

• Familiarity with FAA Safety Management System (SMS) or similar safety frameworks.

• Experience in supporting system integration or enterprise modernization initiatives.

• Certification in human factors, Prosci, organizational change management, or a related discipline.

🏝️ Benefits

• Your health is our priority – we provide comprehensive medical, dental, and vision insurance that begins on the first of the month after you join the team.

• Invest in your future with a 401(k) Plan – employer contributions that are immediately vested; no matching required.

• Work hard and enjoy time off – we have a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave each calendar year, and observe ten (10) federal holidays.

• Pawsitively pawesome – we offer Pet Insurance (because our furry friends are part of our families too!).

• Invest in your education with tuition reimbursement, internal training programs, and company-sponsored industry certifications!

• Join a dynamic and collaborative work environment recognized by The Washington Post as a Top Workplace in 2019, 2021, 2022, 2023, & 2024!

• Enjoy fun and community engagement with team-building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!