Automation Engineer – Patching

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Collaborate with Windows, Linux, storage, and backup teams to gain insights into patch management cycles and recognize automation possibilities.

• Examine ServiceNow patching tickets to pinpoint recurring manual tasks and assess their frequency and effort.

• Prioritize automation opportunities for patch management based on severity, operational risk, and overall impact.

• Create reusable Ansible playbooks and roles tailored for patch management.

• Utilize Terraform to uphold consistent infrastructure configurations that support patch management workflows.

• Construct and sustain GitLab CI/CD pipelines for packaging, testing, and deploying patch management automation.

• Oversee secrets, credentials, and certificates using HashiCorp Vault.

• Employ JFrog Artifactory, including Xray, Catalog, and Curation, to manage and secure pipeline artifacts.

• Verify automated patching workflows against established manual procedures.

• Monitor and report on patch automation coverage, reductions in manual effort, and ticket volume.

• Document procedures for patch management, Ansible playbooks, and pipeline configurations.

• Analyze patching ticket trends and manage the patch automation backlog.

⛳️ Requirements

• U.S. Citizenship and Residency is mandatory.

• BA/BS degree or equivalent experience is required.

• 3-5 years of experience in infrastructure operations, patch management, or related engineering roles, including automation of patching processes.

• Practical experience with Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault to facilitate production patch management workflows.

• Experience in analyzing patching tickets and incident data using ServiceNow or a comparable ITSM tool.

• Ability to collect patching requirements from operations teams and convert patch cycles and procedures into repeatable workflows.

• Proficient understanding of Windows and Linux systems administration, as well as storage and backup operations.

• Experience in supporting patch management across Windows, Linux, storage, and backup environments.

• Strong scripting abilities in Bash, Python, PowerShell, or related languages.

• Must meet eligibility criteria for any necessary U.S. Government authorizations for access to export-controlled commodities and technology.

🏝️ Benefits

• Unlimited paid time off.

• 401(k) plan.

• Comprehensive healthcare coverage.

• HSA matching.

• Continuous learning opportunities.

• Video interviews as part of the hiring process.