Atlassian Developer – Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the administration of Jira, Confluence, Jira Service Management, Jira Product Discovery, and other related Atlassian products.

• Design, configure, and sustain projects, workflows, screens, permissions, and automations for both agile (Scrum/Kanban) and traditional/sequential teams to support business functions.

• Configure and manage Jira Premium features, including Advanced Roadmaps, sandbox/release environments, and project archiving, to facilitate safe change testing and enterprise-level planning.

• Establish and uphold platform governance standards that encourage consistency, scalability, and security.

• Review existing configurations and consolidate projects, spaces, and applications into a manageable enterprise environment, collaborating with team members who have maintained operations.

• Create JQL-based filters, dashboards, and reports that provide stakeholders with insights into project and platform health.

• Oversee Atlassian integrations with enterprise systems while ensuring data integrity and traceability.

• Assess, implement, and manage approved Atlassian Marketplace applications.

• Collaborate with distributed Jira administrators to balance local flexibility with enterprise standards, and develop documentation and training to help teams maximize the use of Atlassian tools.

• Assist in the administration of additional enterprise platforms, including ERP, Salesforce, AI tools, and other sanctioned business applications as organizational needs change.

• Manage access, configuration, and usage standards for approved AI assistants and emerging technologies.

• Work with colleagues to develop cross-functional expertise and provide backup support across multiple business systems.

• Monitor application health, validate system changes, support security and compliance initiatives, and maintain documentation that fosters long-term operational excellence.

⛳️ Requirements

• Proven experience in administering Jira, Confluence, Jira Service Management, and other Atlassian products within an enterprise environment.

• Proficiency in configuring workflows, permissions, screens, projects, and automation within the Atlassian platform for both agile (Scrum/Kanban) and traditional/waterfall teams.

• Hands-on experience with Jira Premium functionalities (Advanced Roadmaps, sandbox/release tracks, advanced permissions) in an enterprise context.

• Strong knowledge of platform governance, application administration, and change management methodologies.

• Experience in leading or supporting platform audits, migrations, or large-scale configuration consolidations.

• Skilled in building JQL filters, dashboards, and reports to enhance stakeholder visibility.

• Experience in supporting integrations between various business applications.

• Ability to troubleshoot technical issues while preserving security and data integrity.

• Demonstrated curiosity and eagerness to learn about new enterprise applications, including ERP systems, Salesforce, and AI platforms.

• Strong documentation, training, and communication abilities, with experience assisting non-technical users in adopting new tools.

• Proven ability to work effectively across both technical and non-technical teams.

• Atlassian Certified Professional (Jira Administrator) is preferred but not mandatory.

• U.S. citizenship and authorization to work in the United States.

• Willingness to travel up to 10% as required.

🏝️ Benefits

• Competitive compensation

• Medical, dental, and vision insurance

• Paid time off and company holidays

• Retirement savings opportunities

• Professional development and learning opportunities

• Fully remote work environment

• Collaborative, team-oriented culture focused on continuous improvement