Associate, Service Delivery Management

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage semi-monthly payroll for all school administrative staff utilizing UKG (Ultimate Kronos Group), ensuring precision, punctuality, and adherence to relevant regulations.

• Calculate and execute payroll items associated with employee onboarding and offboarding, including prorated salaries and final paychecks.

• Import and verify payroll-related files into the UKG payroll system, ensuring data integrity and system accuracy.

• Support the verification of payroll input for data entry accuracy, including self and peer evaluations, and make necessary corrections and adjustments.

• Process manual checks as needed.

• Handle and report Teachers’ Pension contributions to appropriate state agencies, ensuring compliance with statutory regulations.

• Conduct regular audits of timekeeping to verify the accuracy of hours worked.

• Address any Payroll-related inquiries through IssueAware or email in a professional and timely manner.

• Collaborate with internal teams (e.g., HR, Benefits) to gather updates affecting payroll and ensure accurate processing of payments and deductions.

• Maintain employee payroll files and manage the archiving of payroll documentation to ensure compliance with audit requirements.

• Prepare and distribute payroll reports to finance and management teams as necessary.

• Ensure all employee personal information is handled in accordance with legal standards, maintaining confidentiality and discretion.

• Uphold high customer service standards in all aspects of the role.

⛳️ Requirements

• 1-2 years of experience in a Payroll Office executing payroll functions.

• Practical experience with HRIS and payroll systems.

• Ability to maintain confidentiality and demonstrate extreme discretion.

• Strong problem-solving and judgment skills, with a keen attention to detail and accuracy.

• Excellent organizational skills and the ability to perform under pressure.

• Capability to manage and prioritize multiple tasks while meeting all deadlines.

• Proficient in MS Word, Excel, Access, and Internet Explorer.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and advancement.

• Supportive work environment with a focus on employee well-being.