Associate Sales Representative

This is a fully remote position, open to applicants in Washington.

📋 Description

• Act as the main point of contact for designated areas and strategic accounts,

• Manage incoming inquiries, billing, order processing, and provide support to internal teams.

• Oversee key accounts, execute projects focused on optimization and retention, and ensure customer satisfaction.

• Collaborate with strategic accounts to foster education and maintain strong relationships through proactive outreach.

• Leverage data to enhance processes, monitor progress, and pinpoint engagement opportunities.

• Effectively communicate customer needs to internal teams, guaranteeing alignment and success for the customer.

• Work collaboratively to refine processes and stimulate growth.

⛳️ Requirements

• A Bachelor’s degree (B.A. or B.S.) is preferred.

• At least 1 year of experience in sales support is preferred; ideally in the biotech, healthcare, medical devices, or pharmaceuticals sectors.

• Exceptional presentation, training, coaching, and communication abilities (both written and verbal).

• Strong interpersonal skills: active listening, coaching, advising, problem-solving, and facilitation.

• Highly organized with a keen attention to detail and the capability to manage multiple tasks in a fast-paced setting.

• Comfortable interacting with customers both remotely and in person.

• Familiarity with Salesforce or similar CRM systems is preferred.

• Proficiency in Excel is preferred.

🏝️ Benefits

• Options for remote work

• Reimbursement for educational expenses

• Flexible working hours