Associate Regional Business Consultant

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Manage a designated portfolio of merchant accounts within the assigned territory, conducting regular field visits to foster relationships with store managers and staff, serving as the primary point of contact for merchant requirements while establishing trust and rapport.

• Facilitate the onboarding of new merchants and provide in-store training, promote applications, and encourage adoption behaviors with a sense of urgency post-onboarding.

• Perform intentional, high-quality store visits focused on execution and reinforcing superior performance, identify performance gaps, and offer real-time coaching to enhance application volume and conversion rates.

• Track account-level performance against the territory quota, identify merchants that are underperforming, and implement corrective action plans.

• Record all store visits and interactions with merchants, documenting observations, actions taken, and clearly defined next steps in HubSpot to ensure accurate territory records.

• Collaborate closely with Senior Account Managers to determine territory priorities and account focus, coordinating with cross-functional internal sales teams and supporting broader regional initiatives and execution strategies.

⛳️ Requirements

• 1-2 years of experience in retail, sales, or customer-facing positions.

• A valid driver's license and reliable transportation.

• Experience in retail, lease-to-own, or consumer financing environments is highly advantageous, though not mandatory.

• Familiarity with CRM tools like HubSpot or Map My Customers.

• Previous experience in field sales or account support roles.

🏝️ Benefits

• Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.

• Retirement Benefits: Begin planning for your future from day one with our 401(k) plan.

• Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.