Associate Project Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Taking full ownership of project execution from initiation to delivery for multiple simultaneous customer engagements.

• Acting as the main contact for customers, fostering strong, collaborative relationships while ensuring a high-quality service experience.

• Planning, monitoring, and reporting on project timelines, milestones, risks, and dependencies.

• Overseeing project budgets, including precise forecasting, time tracking, and coordination of billing.

• Coordinating 1–4 project resources for each engagement and ensuring alignment with specified deliverables.

• Consistently applying Accruent’s delivery methodology and governance frameworks across all projects.

• Preparing and distributing clear updates on project status to customers, leadership, and internal stakeholders.

• Recognizing scope changes and initiating discussions on change management, including support for change orders.

• Proactively identifying project risks and issues, independently resolving simple matters, and escalating complex challenges as necessary.

• Collaborating with Project Managers, Delivery Managers, and the PMO to adjust priorities as project requirements evolve.

• Contributing to ongoing improvement by sharing knowledge, supporting colleagues, and helping to enhance Professional Services best practices.

⛳️ Requirements

• A Bachelor’s degree or equivalent practical experience.

• Experience in a customer-facing role, preferably in software implementations or professional services engagements.

• Strong organizational capabilities with the ability to juggle multiple projects and competing priorities.

• Excellent, proactive verbal and written communication skills.

• A high degree of accountability, independence, and sound judgment.

• Ability to thrive in a rapidly changing environment and learn through practical experience.

• Proficient communication skills in English.

• Previous project coordination or project management experience is a plus.

• Familiarity with project management tools, budgeting, and delivery methodologies is an advantage.

🏝️ Benefits

• A remote-first position that offers flexibility to promote work-life balance.

• Exposure to a diverse range of enterprise software solutions and customers.

• Practical project management experience within a rapidly growing Professional Services organization.

• Opportunities to develop essential project management, customer engagement, and leadership skills.

• A collaborative and supportive team environment focused on learning and continuous improvement.

• The opportunity to have a significant impact on customer success and business outcomes.