Associate Product Manager, Court Data and Alerts

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze discrepancies, gaps, and issues related to court, case, and master data utilizing Kibana and internal monitoring tools.

• Record findings and relay issues to Product and Engineering leadership.

• Oversee internal tracking and alert systems to guarantee prompt identification and resolution of issues.

• Aid in troubleshooting malfunctioning portals, integrations, and data feeds.

• Collaborate with Engineering teams to monitor ETAs, resolve issues, and manage product deliverables.

• Organize and lead meetings concerning new products, features, and integrations.

• Assist the Senior Product Manager in executing and following up on operational initiatives.

• Develop and maintain product documentation, requirements, and bug tracking within Jira and Google Workspace.

• Investigate the availability, limitations, and coverage of court documents for internal stakeholders and Sales inquiries.

• Ensure that new court portal opportunities are thoroughly analyzed and prioritized in the Court Onboarding roadmap.

• Help with outreach and follow-up communications with courts about data feeds and bulk extracts.

• Coordinate legal reviews and approvals related to court portals and bulk data contracts.

• Manage requests for manual case imports from PACER and other supported courts.

• Assist in tracking operational costs linked to bots, subscriptions, and court data feeds.

• Contribute to maintaining organized workflows and operational processes within the Court Data team.

⛳️ Requirements

• A Bachelor’s degree is required; a JD or legal background is highly preferred.

• A minimum of 1 year of experience in product management or product operations, ideally within the legal technology sector.

• Familiarity with court systems, litigation workflows, or legal data platforms is preferred.

• Strong organizational and project coordination skills are essential.

• Exceptional written and verbal communication abilities are required.

• Comfortable collaborating across functional teams, both technical and non-technical.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Experience using Jira, Google Workspace, Kibana, or similar operational/product tools is preferred.

• Ability to excel in a fast-paced, evolving startup environment with shifting priorities.

🏝️ Benefits

• Competitive compensation and benefits package, which includes paid time off.

• Medical, dental, and vision coverage.

• Long-term growth opportunities within a rapidly scaling legal technology company.