Associate Partner Success Manager

📋 Description

• Collaborate with all teams within our Service department

• Oversee small- to medium-sized implementations of Curriculum Associates' products

• Lead the annual license renewal and upsell process by providing exceptional service and focusing on educator needs

• Conduct regular check-ins to address and resolve concerns raised by educators

• Gather educator feedback regarding our products

• Identify trends in data that highlight student performance and needs

• Utilize data as a coaching tool to foster equitable and engaging practices in the classroom

• Build partnerships and cultivate champions within assigned districts

• Assist new and prospective implementations by collecting information necessary for proper account set-up

⛳️ Requirements

• Bachelor’s degree (preferably in Education or Marketing/Business)

• Excellent communication skills

• Capacity to maintain accuracy and attention to detail in a dynamic environment

• Strong organizational and time-management abilities

• Ability to work collaboratively with a diverse array of individuals and disciplines

• Innate problem-solving and analytical skills

• Proficient in Word, Excel, PowerPoint, and Outlook

• Comfortable guiding educators towards best practices and successful implementation

🏝️ Benefits

• Medical, dental, vision, and basic life insurance

• 401k plan with employer match

• Flexible vacation and sick leave policy

• Twelve paid holidays

• Winter office closure from Christmas to New Year's

• Additional perks and benefits