Associate Installation Technician

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Conduct on-site physical installation, functional testing, and quality inspection of surgical light suspensions, surgical booms, video integration systems, and related equipment.

• Collaborate with sales teams, project engineering, project management, field service personnel, electricians, plumbers, general contractors, and hospital perioperative staff.

• Verify site readiness and pre-installation infrastructure requirements.

• Execute a detailed inventory of installable equipment.

• Report issues to internal project teams and ensure follow-up for resolution.

• Install necessary cabling and video signal systems in accordance with design specifications, quality, and safety standards.

• Program, test, and inspect video integration sources.

• Conduct and document functional and quality checks prior to project sign-off.

• Maintain precise records of equipment installation and activities.

• Complete daily update reports and manage administrative tasks.

• Provide project updates to appropriate stakeholders.

• Work closely with Quality to ensure compliance with regulatory and operational standards.

• Interpret and install equipment based on complex wiring diagrams and CAD drawings.

• Comprehend infrastructure, electrical, network, and basic IP requirements.

• Arrange travel logistics and manage daily schedules.

• Cultivate project stakeholder relationships and offer basic operational training to customers.

• Oversee inventory of assigned tools and equipment.

• Address customer inquiries and service requests.

• Communicate project status and progress updates to customers.

• Build relationships with both internal and external business partners.

• Share lessons learned and feedback to enhance business processes.

• Adhere to safety policies and personal protective equipment (PPE) requirements set by the customer and Stryker.

• Uphold product, quality, and process standards via Stryker’s Learning Management System.

⛳️ Requirements

• High School Diploma or GED is required.

• 0–2 years of relevant technical experience (such as telecom, video/audio system installation, electrical/construction, medical devices, or hospital biomed).

• 0–2 years of technical experience or a similar skill set.

• Must possess a state-issued Driver’s License and be capable of safely operating a motor vehicle.

• Must be able to travel by commercial airline.

• Must be able to utilize ladders, chain hoists, material lifts, and pallet jacks.

• Must be capable of climbing ladders, working in confined spaces, and above ceilings.

• Must have near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity.

• Must effectively communicate via cell phone, text, and email.

• Ability to work with large construction and medical equipment.

• Must thrive in a fast-paced, independent environment and exercise sound judgment.

• Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment.

• Must be able to locate, comprehend, and adhere to detailed installation instructions and procedures.

• Must be able to read, navigate, and understand installation and technical manuals along with project documents with acute attention to detail.

• Proficient in Microsoft Office Suite.

• Intermediate PC skills and relevant application capabilities.

• Demonstrated ability to operate small hand tools, power tools, and testing equipment.

• A Bachelor’s degree (B.S. or B.A.) is preferred but not mandatory.

🏝️ Benefits

• Travel, lodging, and meal costs are covered by Stryker in line with the Stryker Corporate Travel Policy.