Associate Field Service Technician

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Responsible for the installation, troubleshooting, and technical maintenance of product and component hardware and software, primarily at customer locations.

• Conducts scheduled inspections, cleaning, and various services while also performing minor repairs on products within a designated territory.

• Evaluates products for proper functionality, addresses identified issues, and escalates matters in accordance with established protocols.

• Organizes service appointments, completes necessary documentation, and collaborates with customers to ensure satisfaction with service delivery and comprehension of product features.

⛳️ Requirements

• A relevant educational background or equivalent work experience is necessary.

• A minimum of 1-2 years of pertinent experience or a suitable combination of education and experience in Field Services.

• Strong written and verbal communication abilities are essential.

• Possession of a valid driver's license and a driving record that meets DN's fleet standards.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.