Associate Director, US Nurse Educator Program

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the strategy, direction, and implementation of the Nurse Educator program that supports Biogen's objectives for the MS franchise and patient services.

• Create and execute national business plans that align with patient support and branding goals.

• Set program objectives, key performance indicators (KPIs), and performance targets.

• Propel strategic initiatives aimed at enhancing patient onboarding, adherence, retention, and overall patient experience.

• Discover opportunities to innovate the Nurse Educator model and broaden its impact within the organization.

• Ensure uniform execution across all regions and with vendor partners.

• Lead a geographically distributed team of contracted Nurse Educators.

• Define performance expectations and accountability frameworks.

• Assess field effectiveness, manage workloads, and allocate resources effectively.

• Promote coaching, professional development, engagement, and ongoing improvement.

• Manage vendor relationships and ensure compliance with contractual obligations.

• Collaborate with teams in Patient Services, Sales, Marketing, Medical, Managed Markets, Market Access, and Training.

⛳️ Requirements

• A minimum of 5 years of experience leading regional or national field teams within a healthcare environment.

• A Bachelor's degree is required.

• Demonstrated success in developing and implementing strategic business plans.

• Experience in vendor management and operational governance.

• Strong abilities in cross-functional collaboration and stakeholder management.

• Willingness to travel up to 50% nationally.

• Commitment to adhering to legal, regulatory, privacy, and company standards.

• Experience in the Multiple Sclerosis therapeutic area is preferred.

• An advanced degree in healthcare or a related field is preferred.

• Familiarity with patient services and field nursing operations is preferred.

🏝️ Benefits

• Regular employees are eligible for short-term and long-term incentives, which include cash bonuses and equity incentive opportunities.

• Comprehensive Medical, Dental, Vision, and Life insurance plans.

• Access to Fitness & Wellness programs, including a fitness reimbursement.

• Short- and Long-Term Disability insurance coverage.

• A minimum of 15 days of paid vacation, along with additional time off during the year-end shutdown (December 26-31).

• Up to 12 company-paid holidays plus 3 paid days off for Personal Significance.

• 80 hours of sick leave per calendar year.

• Paid Maternity and Parental Leave benefits.

• Participation in a 401(k) program with company-matched contributions.

• Employee stock purchase plan availability.

• Tuition reimbursement of up to $10,000 per calendar year.

• Opportunities to engage in Employee Resource Groups.