Associate Director, Territory Operations Manager – Cell Therapy

This is a fully remote position, open to applicants in Connecticut, +4 more states.

📋 Description

• Collaborate with regional leadership to develop site selection and expansion strategies.

• Oversee risk-based activation, certification, and training initiatives for new treatment centers.

• Manage comprehensive cell therapy workflows, including apheresis, product handling, infusion, and documentation.

• Foster audit readiness, deviation management, CAPA implementation, and ongoing improvement within regulatory and accreditation standards.

• Coordinate with Program Management, Manufacturing, Supply Chain, Quality, Medical, Market Access, Compliance, and Commercial teams.

• Establish relationships with investigators, physicians, nurses, apheresis teams, cell therapy laboratories, and site leadership.

• Align site requirements with supply chain timelines, COI/COC processes, and regional account modifications.

• Create and deliver training for site personnel and junior team members.

• Address SOP deviations and execute corrective measures.

• Conduct research and internal reporting on standards, performance, and guidelines across various countries and local contexts.

• Travel up to 50% to engage with sites, support activations, and ensure operational oversight.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• In-depth knowledge and practical experience in Cell Therapy.

• 8 years of clinical experience in a hospital environment and/or industry.

• 6 years of CAR-T experience preferred.

• Preferred degree in nursing, Life Sciences, healthcare administration, or Business.

• Proficient in service lines, including infrastructure, resourcing, costs, and quality metrics.

• Proven ability to meet timelines, budget, and quality standards.

• Experience working collaboratively with internal and external providers.

• Strong knowledge of cell therapy standards and regulations.

• Experience in selecting and supervising external providers and developing contracts.

• Advanced scientific degree or equivalent experience is desirable.

• Comprehensive understanding of patient operations, manufacturing interfaces, quality, regulatory, and market access is desirable.

• Experience in project management is desirable.

• Program or quality qualifications such as PMP or CPHQ are desirable.

• Experience in academic and sponsor settings across various countries is desirable.

• Early-phase delivery experience throughout the product lifecycle and multiple therapeutic areas is desirable.

• Salesforce or similar CRM experience is desirable.

• Willingness to travel up to 50%.

🏝️ Benefits

• Eligibility for short-term incentive bonuses.

• Equity-based awards for salaried positions.

• Qualified retirement plans.

• Paid time off, including vacation, holidays, and leaves.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Commitment to lifelong learning, professional growth, and development.