Associate Director – Technology, AI, Digital Solutions – Healthcare

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct client engagements or significant workstreams from assessment and strategy through to solution design, implementation, adoption, and benefit realization.

• Oversee scope, work plans, budgets, staffing, risks, dependencies, deliverable quality, client relationships, and engagement financial performance.

• Convert intricate financial, operational, clinical, and technology challenges into actionable recommendations, executable plans, and executive communications.

• Organize operational, clinical, analytics, AI, client, and vendor teams to provide integrated solutions.

• Conduct healthcare-focused AI and automation readiness assessments.

• Create prioritized use-case portfolios, business cases, and implementation roadmaps.

• Design and contribute to the establishment of AI and Automation Centers of Excellence.

• Lead initiatives involving enterprise platforms, robotic process automation, low-code/no-code tools, generative AI, and agentic workflows.

• Guide architecture, integration, development, testing, deployment, and support planning.

• Implement quality controls, documentation, human oversight, exception handling, and monitoring.

• Transition successful pilots into reusable enterprise capabilities.

• Apply technology-enabled enhancements across healthcare service lines.

• Analyze current workflows, address process and data shortcomings, and design future-state operations.

• Align technological initiatives with enterprise strategy, operational model changes, margin improvement, clinical priorities, and both patient and workforce experience.

• Collaborate with Analytics on data requirements, performance measurement, dashboards, and decision support.

• Ensure clinical applications have appropriate clinical leadership, validation, and oversight.

• Assess digital solutions for fit, functionality, usability, interoperability, utilization, supportability, risk, and lifecycle cost.

• Develop investment cases and platform roadmaps.

• Assist IT efficiency initiatives related to workforce capacity, applications, infrastructure, vendors, licenses, and service-delivery models.

• Spearhead adoption and change-management activities.

• Establish benefit owners and measurement plans while validating financial and operational results.

• Mentor consultants, business analysts, and technical professionals.

• Contribute to recruiting, training, resource coordination, methodologies, tools, and delivery standards.

• Support business development, proposals, scope development, estimates, client presentations, and thought leadership.

• Evaluate technology vendors, emerging companies, and potential partners while managing aligned pilots.

⛳️ Requirements

• Minimum of 10 years of relevant consulting or advisory experience concentrated on healthcare technology, enterprise implementations, intelligent automation, operational transformation, or related fields.

• Degree in information systems, computer science, engineering, business analytics, finance, economics, healthcare administration, or a related discipline, or equivalent relevant experience.

• Proven experience leading consulting or advisory engagements, managing client relationships and multidisciplinary teams, and delivering projects within agreed budgets and timelines.

• Extensive expertise in at least one relevant discipline such as intelligent automation architecture, AI-enabled workflow transformation, enterprise technology implementation, or technology strategy.

• Practical experience in assessing, designing, implementing, or scaling AI and automation solutions, including generative AI and agentic workflows.

• Operational or consulting experience in at least one healthcare domain.

• Working knowledge of enterprise architecture, APIs and integration, data readiness, security and privacy, testing, deployment, and ongoing support.

• Ability to develop business cases, estimate implementation requirements, prioritize investments, and link operational performance to financial outcomes.

• Excellent written, verbal, and executive presentation skills.

• High-level understanding of other BRG Healthcare practices and their interrelationships with Technology, AI, & Digital Solutions.

• Experience contributing to proposals, solution development, relationship expansion, and staff development.

• Willingness and ability to travel approximately 50%.

• Capability to provide verification of legal right to work in the U.S. without company sponsorship.

• Experience in establishing or operating an AI or Automation Center of Excellence is preferred.

• Familiarity with UiPath, Automation Anywhere, Notable, Microsoft Power Platform, or similar technologies is preferred.

• Experience with healthcare enterprise platforms such as Epic, Workday, Salesforce, or analogous systems is preferred.

• Background in responsible AI governance, vendor evaluation, model or solution assessment, and ongoing performance monitoring is preferred.

• Experience in digital adoption, application rationalization, IT operating-model design, technology spend optimization, or technology partner and startup collaborations is preferred.

🏝️ Benefits

• Opportunities for advancement within a growing expert services and consulting firm.

• Commitment to equal opportunity employment.

• Reasonable accommodation for disabilities.