Associate Director, Strategic Communications, Organizational Engagement

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Design and implement strategic communication initiatives for GCTO’s global workforce exceeding 10,000 employees

• Act as a strategic communications advisor and collaborator for GCTO leadership and the Senior Vice President

• Create and execute communication, engagement, and change-management strategies on an enterprise-wide scale

• Establish and maintain GCTO’s communication framework, toolkit, channels, and ensure branding consistency

• Organize and facilitate significant GCTO events, town halls, leadership messages, and large meetings

• Write and enhance executive communications, internal messages, presentation materials, and narratives

• Spearhead employee engagement initiatives such as surveys, listening strategies, and action planning

• Evaluate feedback, campaign, and channel data, transforming insights into actionable recommendations

• Assess communication and engagement effectiveness and propose enhancements

• Collaborate with leadership, project management offices, GCD, and interdisciplinary teams on special projects

• Oversee vendor relationships and manage deliverables

• Facilitate change initiatives by aligning training, communications, and leadership messages

• Simplify complex scientific, technical, and business concepts into accessible narratives for stakeholder audiences

⛳️ Requirements

• Bachelor’s degree with at least 8 years of experience in pharmaceutical, biotech, clinical trial operations, operations, or a related field; OR an advanced degree with a minimum of 4 years of relevant experience

• A minimum of 3 years managing communication planning in a global, matrixed organization

• Proficient in translating technical and scientific subjects into clear narratives

• Advanced skills in SharePoint Online administration and page design

• Experience managing content hubs along with basic HTML and UX knowledge

• Familiarity with enterprise communication tools, including email/newsletter platforms, survey tools, and asset libraries

• Proven experience in creating and managing templates

• Capability to interpret campaign and channel analytics and compile metrics into straightforward dashboards

• Understanding of internal communication controls, including privacy, accessibility, records retention, and brand/tone standards

• Experience in applying project management tools and methodologies

• Advanced knowledge of responsible AI usage in communications with human oversight

• Proficient with enterprise-approved digital, data, and AI tools

• Must achieve GCTO Elevate – Beginner certification within the initial 6 months and progress annually to the appropriate tier for the role

• Outstanding communication abilities across executive, organizational, geographic, and functional stakeholders

• Experience in coordinating and coaching content creators for clarity, quality, tone, and compliance

• Proven ability to coordinate teams, collaborate across the organization, guide decision-making, and deliver results without positional or program authority

• No visa sponsorship available

• 10% travel may be required

🏝️ Benefits

• Eligibility for annual bonuses

• Long-term incentive eligibility, if applicable

• Comprehensive medical, dental, and vision healthcare

• Additional insurance benefits for employees and their families

• Retirement benefits, including a 401(k) plan

• Paid holidays

• Vacation time

• Compassionate leave

• Sick leave

• Remote work arrangements available