Associate Director, Oncology Treatment Site Lead – Mid-Atlantic Territory

This is a fully remote position, open to applicants in District of Columbia, +3 more states.

📋 Description

• Oversee the onboarding process and readiness assistance for product treatment sites.

• Provide education to treatment sites regarding workflows, system configurations, and operational needs.

• Conduct process-driven training utilizing approved resources.

• Ensure consistent implementation of the product’s comprehensive treatment journey.

• Act as the operational subject matter expert for designated treatment sites.

• Offer support concerning product processes, operational functions, and logistics.

• Serve as the main point of contact for operational concerns and facilitate cross-functional resolutions.

• Collaborate with oncology field teams to promote compliant interactions and uniform site experiences.

• Establish trusted partnerships with site operational leaders.

• Utilize company data and dashboards to evaluate site operational metrics and uncover opportunities for improvement.

• Compile site feedback and process insights to enhance communications, workflows, resources, and educational materials.

⛳️ Requirements

• A bachelor's degree is mandatory.

• At least 5 years of relevant experience in healthcare or life sciences, encompassing sales, account management, or provider operations/administration.

• A solid understanding of the healthcare landscape.

• Demonstrated success in collaborating with provider organizations and operational stakeholders to implement workflows for intricate therapies.

• Capability to function effectively in dynamic, ambiguous, and interdependent environments.

• Strong operational problem-solving abilities, including identifying process friction points, diagnosing root causes, and coordinating subsequent actions.

• Proficient in cultivating meaningful relationships with operational stakeholders at treatment sites.

• Exceptional interpersonal and communication skills.

• Strong leadership capabilities and the ability to work collaboratively in cross-functional, matrixed organizations.

• Willingness to travel approximately 50% of the time.

• A valid driver's license is required.

• Preferred: experience in supporting site activation/readiness and operational assistance for advanced therapies.

• Preferred: familiarity with complex oncology workflows.

• Preferred: experience with large oncology systems and various stakeholder groups within a single enterprise.

🏝️ Benefits

• Eligibility for an annual bonus.

• Long-term incentive options, if applicable.

• Comprehensive medical, dental, and vision healthcare coverage.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate and sick leave days.

• Opportunity for remote work arrangements.

• No relocation required.