Associate Director – National Accounts

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Primarily dedicated to supporting decentralized accounts and the DNA, aligning with Terracon’s strategic plan to enhance safety, profitability, and the ongoing success of the National Account Program.

• Aid in standardizing processes across the company and identify opportunities for revenue growth throughout the program.

• Support the leadership of decentralized accounts, Pod Teams, and partnerships within divisions.

• Evaluate the effectiveness of strategies and suggest programmatic enhancements for decentralized accounts.

• Under the guidance of the DNA, promote safety, profitability, and growth for decentralized accounts while adhering to the overall strategic and company objectives.

• Collaborate and influence NAMs to formulate plans and execute actions aimed at achieving growth and profitability targets.

• Conduct a monthly synchronization call with Pod Team leaders to review strategy, progress, goals, and foster team collaboration.

• Take the lead as a NAM on one or more decentralized accounts as necessary.

• Provide mentorship and leadership to NAM direct reports.

• Guide NAMs in assessing and managing the financial performance of national accounts, including minimizing WIP and AR.

• Analyze client survey results annually to gather insights for fostering positive changes in client programs.

• Support the DNA in engaging with Divisions, Sectors, and Service Lines to develop targeted strategic initiatives and ensure effective execution, including common goals, division partnerships, and pod team strategies.

• Ensure that strategic initiatives are effectively promoted through the national account program.

• Encourage the exchange of “best practices” between NAMs and Pod Teams.

• Assist the DNA in identifying qualified NAM candidates for decentralized National Accounts.

• Provide support to NAMs in addressing client, project, and program challenges within decentralized accounts.

• Lead and assist in the creation and completion of SOQs, Vendor Forms, and other essential documents for National Accounts in collaboration with Corporate Marketing.

• Develop and present client presentations as part of relationship building and business development efforts, including qualifications and proposal presentation/interview teams.

• Actively participate and maintain visibility in national trade associations related to our national clients and prospective clients.

• Collaborate with the DNA to establish national pricing strategies that align with our financial goals.

• Work alongside Sectors, Service Lines, and Operations to broaden business across geographies and service lines while supporting NAMs in selling services throughout the lifecycle.

• Emphasize the importance of safety leadership by NAMs and assist in crafting safety action plans for select decentralized accounts, setting goals for a safe working environment and serving as a role model for others.

⛳️ Requirements

• Willingness and ability to travel throughout the United States as needed.

• Bachelor’s degree in a relevant technical discipline such as Engineering, Environmental Science, or Geology, along with 15 years of related experience, or alternatively, a minimum of 19 years of related experience without a degree.

• Valid driver's license with an acceptable driving record.

• Proven experience in expanding large decentralized National Accounts is essential.

• Demonstrated capability in collaborating across geographies and service lines within National Accounts.

• Experience in influencing peers and superiors to achieve positive outcomes without a direct reporting relationship is required.

• Proven track record in leadership development and team management.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision coverage

• Life insurance

• 401(k) plan

• Paid time off

• Holiday pay

• Education reimbursement

• Various bonus programs