Associate Director, Data Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate client program performance and identify actionable trends by analyzing pharmaceutical prescribing, claims, copay, CRM, and promotional activity data.

• Create and uphold Tableau dashboards and regular client reports utilizing MedScout, Veeva, Salesforce, RingCentral, and various client data sources.

• Assess VSR and VRM performance through activity, engagement, prescribing, market-share, and specific client KPIs.

• Aid in HCP targeting and segmentation to prioritize opportunities, enhancing target prioritization and call-plan effectiveness.

• Merge RingCentral activity with CRM data to evaluate call volume, reach, engagement, target-list adherence, and promotional effectiveness.

• Investigate copay and pharmacy claims data, including approved, rejected, and reversed claims along with rejection codes, to uncover patient-access and reimbursement opportunities.

• Convert analytical findings into business recommendations for FX2 leadership, Performance Management, and client teams.

• Prepare analytics and insights for weekly reporting, client business reviews, and program optimization discussions.

• Ensure data quality and reporting consistency, while improving analytics processes, dashboards, and client-facing capabilities.

⛳️ Requirements

• A Bachelor’s degree in Analytics, Business, Statistics, Life Sciences, or a closely related field.

• Over 5 years of experience in pharmaceutical, healthcare, commercial analytics, or a related field.

• Strong preference for candidates with experience in pharmaceutical claims and prescribing data.

• Preferred experience with CRM platforms, Tableau or comparable data visualization tools, and advanced Excel.

• Exceptional analytical, critical thinking, and problem-solving abilities.

• Capability to translate data into valuable business insights.

• Strong strategic thinking and business acumen.

• Excellent project management and organizational skills, with the ability to handle multiple priorities simultaneously.

• High attention to detail and a commitment to accuracy and quality.

• Strong standards for data governance, compliance, and the ethical use of data and analytics.

• Excellent communication and influencing abilities, with the capacity to collaborate effectively across teams and with stakeholders.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Collaborative and innovative work environment.