Associate Director, Access & Reimbursement – Oncology/Neuro

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Deliver education, either in-person or virtually, to designated accounts regarding access and reimbursement topics that align with product strategies.

• Act as the primary contact for patient access and reimbursement during business-to-business discussions with account executives.

• Oversee the implementation of access and reimbursement strategies and manage downstream operations within relevant accounts.

• Provide training to providers and their staff on programs, acquisition pathways, buy-and-bill procedures, workflows, ordering, payment, inventory, and returns and replacements.

• Address reimbursement concerns with third-party payers and assess account-specific reimbursement challenges.

• Recognize access trends and assist with local coverage decisions to enhance patient access.

• Educate customers about Novartis-sponsored patient support initiatives, including co-pay assistance.

• Collaborate with the Patient Support Center and Access & Reimbursement Managers on managing patient cases and resolving issues.

• Work in conjunction with cross-functional teams at Novartis and third-party partners.

• Manage patient-identifiable information in accordance with HIPAA regulations, privacy laws, and company policies.

• Identify and report adverse events through established systems at Novartis.

• Develop and communicate geographic action plans.

• Assist with the procurement, onboarding, logistics, billing, reimbursement, and patient-specific support for radioligand therapy sites.

• Facilitate treatment-site onboarding, including RAM licensing, W9 forms, and PRD preferences.

• Oversee field-business expenses and ensure timely submission of expense reports.

⛳️ Requirements

• Bachelor’s Degree is mandatory.

• A minimum of 5 years of experience in pharmaceuticals or biotechnology, focusing on Patient Services, Market Access, Sales, or account management.

• At least 2 years in a support role within a Patient Services practice for specialty products.

• Experience working with complex practices and/or health systems to create access and acquisition pathways.

• Experience in strategic account management, using a proactive approach to foresee access challenges.

• Extensive knowledge in integrating manufacturer-sponsored patient support programs.

• Familiarity with specialty products obtained through Specialty Pharmacy networks.

• Understanding of specialty pharmacy, buy-and-bill, and retail reimbursement pathways.

• Strong comprehension of commercial payers, Medicare plans, and state Medicaid within the assigned region.

• Must reside within the designated territory.

• Willingness to travel and cover the assigned area; at least 50% travel is required.

• A fully valid and unrestricted driver’s license is necessary.

• Driving is a crucial aspect of this position.

• Experience in leading and delivering presentations to C-level executives is preferred.

• Ability to collaborate cross-functionally with Field Sales, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and third-party affiliates.

• Expertise in therapeutic-area practice dynamics and the support needs of reimbursement and product programs.

• Excellent customer focus, collaboration, business acumen, communication, and presentation abilities.

• Significant use of a company-provided vehicle and maintenance of a strong driving record.

• Capability to manage field-business expenses and provide timely expense reports.

🏝️ Benefits

• Performance-based cash incentives.

• Eligibility for annual equity awards, based on role level.

• Comprehensive health, life, and disability benefits.

• 401(k) plan with company contributions and matching.

• Vacation, personal days, holidays, and other types of leave.

• Company-provided vehicle.

• Reasonable accommodations for qualified individuals with disabilities.

• Initial training including home study.

• Commitment to equal opportunity employment and reasonable accommodation support.