Associate Clinical Specialist, Pain Interventions

This is a fully remote position, open to applicants in Utah, +1 more state.

📋 Description

• Act as a representative for Medtronic during surgical procedures by ensuring the availability of necessary equipment and products.

• Offer technical support, including device selection, programming, and testing of device systems.

• Guide patients through all stages of the clinical process while educating them about Medtronic products.

• Provide clinical assistance during surgeries, reprogramming, troubleshooting, and follow-ups in hospitals and clinics.

• Address technical inquiries from customers, patients, and colleagues.

• Keep updated on competitive products in the market.

• Train and educate physicians, hospital staff, and office personnel through teaching sessions, in-services, educational programs, seminars, and symposia.

• Support Management and Sales Training in onboarding new district employees.

• Utilize Medtronic technology tools to complete event reporting and documentation.

• Process customer service orders for pending purchase orders and product replacements.

• Collaborate with materials management to gather purchase orders for covered cases.

• Oversee case-coverage inventory, including transactions, cycle counts, product retrievals, timely turnover, and avoidance of expired or held products.

• Contribute to quarterly district, regional, and national initiatives and objectives.

• Partner with sales representatives to meet territory and district business targets.

• Visit accounts to replenish literature and foster relationships with office personnel.

• Regularly utilize Excel, mobile phones, iPads, laptops, and/or Samsung tablets.

• Manage business expenses and budgets within the stipulated timeframe.

• Fulfill applicable quality, therapy, and compliance requirements.

• Travel within the district and occasionally to other districts to cover cases.

⛳️ Requirements

• High School Diploma or GED with at least 4 years of clinical or medical sales experience; or an Associate Degree with at least 2 years of clinical or medical sales experience; or a Bachelor’s degree.

• Must reside in the assigned territory: Salt Lake City, UT or Casper, WY.

• A Bachelor’s degree in a healthcare-related field is preferred.

• Registered nurse or healthcare professional with experience in a sterile environment is preferred.

• Clinical experience with implantable neurological products and patient care is preferred.

• Experience in servicing medical personnel regarding product usage is preferred.

• Background with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, operating room, pain management, or home health care is preferred.

• Familiarity with basic reimbursement and the healthcare environment is preferred.

• Excellent organizational skills and the ability to work effectively under pressure.

• Ability to operate while adhering to healthcare universal precautions.

• Willingness to work weekends, evenings, nights, and travel overnight as needed.

• Capable of working efficiently and independently with minimal direction outside clinical events.

• Ability to attend national meetings, district meetings, and training sessions.

• Capacity to wear a 7–9 lb protective lead apron for extended periods.

• Ability to lift up to 40 lbs.

• Capable of sitting, standing, and/or walking for over 8 hours per day.

• Ability to frequently bend/stoop, squat, and maintain balance.

• Specific vision abilities including close vision, distance vision, depth perception, and the ability to adjust focus.

• Valid driver's license and active vehicle insurance policy required.

• Driving record will be reviewed.

• Ability to drive approximately 50% of the time within the assigned territory and travel overnight as necessary.

• For degrees earned outside the United States, the degree must comply with 8 C.F.R. § 214.2(h)(4)(iii)(A).

• Unrestricted U.S. work authorization is required at the time of hire and for the duration of employment; sponsorship is not provided for roles below the Principal level.

• Completion of all new hire therapy training and corporate compliance training is mandatory.

🏝️ Benefits

• Competitive salary and a flexible benefits package.

• Sales Incentive Plan (SIP).

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA).

• Healthcare Flexible Spending Account (FSA).

• Life insurance protection.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement program.

• Simple Steps global well-being program.

• Incentive plans available.

• 401(k) plan with employer contribution and matching.

• Short-term disability coverage.

• Paid time off benefits.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Paid sick time for temporary employees as required by state law.